Inside Sales Representative/Customer Service

Gardner Glass Products • Indianapolis, IN

420d • $39,520 - $52,000

About The Position

We are seeking a motivated and results-driven Inside Sales Representative to join our dynamic sales team. This role focuses on generating new business opportunities, managing customer relationships, and driving sales growth. The ideal candidate will have strong communication skills, a passion for customer service, and effective negotiation abilities, thriving in a fast-paced environment.

Requirements

• Proven experience in sales or customer service, preferably in a glass/mirror related field.
• Strong negotiation skills with the ability to influence decision-makers effectively.
• Excellent communication skills in English, both written and verbal.
• Proficiency in using Pipedrive or similar CRM software for managing customer interactions.
• A proactive approach to problem-solving with strong organizational skills.
• A passion for sales and a desire to grow within the organization.

Nice To Haves

• Associate's degree
• 1 year of customer service experience

Responsibilities

• Engage with potential customers through various channels to identify their needs and present appropriate solutions.
• Utilize Pipedrive to manage leads, track sales activities, and maintain accurate customer records.
• Develop and maintain strong relationships with existing clients to ensure high levels of customer satisfaction.
• Negotiate terms and close sales effectively while adhering to company policies.
• Collaborate with the marketing team to understand market trends and identify new business opportunities.
• Provide technical support and product knowledge to customers as needed.
• Prepare and deliver compelling presentations that highlight product benefits and features.
• Achieve individual sales targets while contributing to the overall success of the sales team.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401(k) matching

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Nonmetallic Mineral Product Manufacturing
• Education Level: High school or GED