Inside Sales Representative/Customer Service

Singer Industrial • Roseville, MN

73d

About The Position

In the Inside Sales/Customer Service position, the individual will spend the first 1-2 months acquiring the requisite product knowledge and skills in the plant to transition to an Inside Sales Representative position. Initially, the individual will work and learn the products in the plant, transitioning to the Inside Sales/Customer Service role to become familiar with customers, products, pricing, and the company's high-quality Customer Service strategy. The position requires proficiency in applying industrial and hydraulic hose knowledge to customer applications and a willingness to learn continually as the position requires constant updates of product knowledge.

Requirements

• Minimum H.S. diploma; ideal 1-2 years of community college, technical school, 4-year university, or military service.
• 2 years of Inside Sales / Customer Service experience.

Responsibilities

• Spend the first 1-2 months in the plant working and learning the products.
• Transition to the Inside Sales/Customer Service role and become familiar with customers, products, pricing, and the Customer Service strategy.
• Apply industrial and hydraulic hose knowledge to customer applications.
• Work in coordination with Outside Sales to service specific customers, assist with special projects, and telemarketing.
• Provide 100% attention to exceptional customer service daily.
• Perform other duties as assigned.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 11-50 employees