About The Position

SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America’s leading value-add industrial distribution companies. We provide customers with products and solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair.

Requirements

  • 2+ years of experience and/or a 2-year Associates or Technical degree
  • Exposure to customer service, sales and/or purchasing (ideally in a manufacturing or distribution environment) preferred
  • Proficient with software programs relating to the customer service position including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs
  • Strong analytical, mathematical, and mechanical aptitude

Nice To Haves

  • Working experience with Trend is a plus

Responsibilities

  • Support customers and outside sales team
  • Prioritize and manage your workload in a fast-paced environment
  • Proactively anticipate customer's and manager's needs
  • Field 50-100+ emails daily
  • Effectively communicate via email/phone
  • Process requests for price, delivery, returns, order status, order expedites, product literature, and technical assistance.

Benefits

  • Industry competitive compensation plan
  • Medical, dental and 401(k)
  • Tuition reimbursement
  • Training opportunities for talented people with a desire to learn and grow
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