Inside Sales Representative - Customer Experience

Crown Equipment Corporation•Cincinnati, OH

1d•Onsite

About The Position

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Their global sales and service network provides customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services. The Inside Sales Representative will be responsible for answering incoming sales inquiry calls, providing information via phone, email, or mail, pre-qualifying customer inquiries, disseminating call information, making outbound calls, logging and tracking sales call information, following up on sales leads, and participating in training activities. This role also involves working within various departments within the branch as needed.

Requirements

High school diploma or equivalent
Strong communication, organizational, and & time management skills.
Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment are necessary.
Must be proficient in Microsoft office.
Valid driver's license, good driving record, & the ability to safely operate lift trucks
Completion of background check, drug screen & physical required.

Responsibilities

Answer incommoding sales inquiry telephone calls.
Provide information by phone, through email or by mail.
Pre-qualify customer inquiry and disseminate call information to appropriate sales person or department.
Make outbound telephone calls.
Log, track, and communicate sales call information.
Follow-up on sales leads and record sales results.
Participate in training activities locally, in the field, & occasionally at the New Bremen corporate headquarters.
Work within various departments within the branch as needed.