Inside Sales Rep
About The Position
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Inside Sales Representative’s do? The primary purpose of this role is to sell and upsell our Pest Management Services and Products to residential prospects and current clientele professionally, profitably and ethically by executing the company designed sales process. The role of the Outbound Sales Representative for Rentokil North America Pest Control is to meet or exceed Baseline Sales Targets, meets or exceeds KPIs while maintaining a customer-focused service. New business revenue will come from the following sources:
Requirements
- High School Diploma or GED required
- 0-1 years of Sales experience and Call Center experience required
- Must pass pre-employment background screen.
- Must possess a valid driver’s license and pass a motor vehicle record search.
Nice To Haves
- Preferred
Responsibilities
- Effectively manage outbound daily sales calls expectations.
- Consistently maintain a 35% or better closing rate and convert customer call-ins to 52% or better into our Year Round Protection Plan.
- Consistently achieve and exceed monthly Base Line Sales Target.
- Clearly identify and execute the Inside Sales 7 Step Sales Approach.
- Follow up on all Proposed/Proposed/Open Orders and Sold/Proposed within 48 hours.
- Re-solicitation/calls to convert single purchase customers into Year Round Protection Plan.
- Effectively Execute Residential Campaigns for both new and existing customers.
- Call volume standards are 12-15 Calls per Hour, 4-5 Contacts per Hour and 1-2 Appointments scheduled per Hour.
- Multi-tasking skills are essential.
- Read, write and comprehend written and spoken English to communicate effectively and professionally at all times.
- Possess a strong familiarity with the call center environment.
- Use active listening skills and empathy when interacting with others.
- Apply excellent interpersonal skills.
- Possess service orientation with a desire to make a positive impact on all customers and colleagues.
- Successfully work in a team environment.
- Able to multitask in a fast-paced environment.
- Exceptional organizational skills.
- Be self-motivated.
- Basic knowledge of Microsoft Office Suite 2007 or later, especially Excel, Word, and PowerPoint.
- Have knowledge of Google Suite, especially Google Drive and associated programs frequently used at Rentokil North America.
Benefits
- Professional and Personal Growth
- Multiple avenues to grow your career
- Training and development programs available
- Tuition Reimbursement benefits (for FT Colleagues)
- Health and Wellness
- Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
- Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
- Savings and Retirement
- 401(k) retirement plan with company-matching contributions
- Work-Life Balance
- Vacation days & sick days
- Company-paid holidays & floating holidays
- A company mindset that prioritizes health, safety, and flexibility
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
