Inside Sales Rep - Chart Note

Lincare • Clearwater, FL

104d

About The Position

The Inside Sales Rep -- Chart Note Review increases revenue by responding
to/initiating incoming and/or outgoing customer inquiries.  This employee will
need to be comfortable using company resources, policies, and procedures to
provide complete, accurate data.  They will use appropriate technologies and
follow processes in accordance with company standards to ensure patient and
physician contact is handled with accuracy and operational effectiveness.

Requirements

• Excellent telephone etiquette and customer service
• Computer literacy
• Mast of the English language -- oral and written
• High School Diploma or Equivalent
• Inside sales experience
• Must type at least 25-30 words per minute

Nice To Haves

• Medical industry knowledge beneficial

Responsibilities

• Promotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary
• Records customer information and maintains database by obtaining, entering, and verifying required data
• Ensures quality service by following departmental and company policies, procedures, and standards
• Facilitates sales process by communicating/sharing information with appropriate internal and external contacts
• Completes and ensures accurate validation of insurance benefits
• Provides customer follow-up as required
• Contributes to departmental objectives by accomplishing required contact and sales results, tracking and reporting progress of sales results
• Processes Accept to Host in LITE

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees