Inside Sales Rep

Avnet•Phoenix, AZ

13d•Hybrid

About The Position

At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product’s lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We’re driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology. Working at Avnet means being a part of a global team. We work collaboratively and with integrity, doing business the right way. For more than a century, we have partnered together to help our customers, suppliers and teammates realize the transformative possibilities of technology. Experience what’s next at Avnet! Job Summary: Combines inside sales/customer service and technical/systems knowledge to sell products, services and solutions to new and existing customers/account base through a variety of inbound and outbound multimedia communications (e.g., telephone, email, fax, portals). Effectively develops and manages trusted relationships for assigned customers/accounts. Promotes company options and solutions to customers on a regular basis. Identifies sales opportunities to deliver focused market/brand solutions to the customer resulting in increased market share, sales and margin for suppliers and maximizing value to the company. Consistently delivers revenue or profit that supports and drives the account/customer to meet financial sales metrics.

Requirements

Acquires basic skills through work experience or formal training to perform routine tasks.
Tasks are routine, repetitive and manual in nature with minimal complexity or variation and specific to the job.
Work is performed under supervision with detailed instructions.
Priorities are provided for performing work.
Interacts mostly with immediate peers within assigned customers/teams.
Based on nature of the role, may respond to requests from others in the organization.
Impact of decisions is primarily contained to the work of the job.
Typically requires less than one year of related experience.
High School Diploma or equivalent
Possesses knowledge of products or services typically for a specific brand or line of business.
Exhibits the ability to deliver solutions for small and less complex accounts.
Maybe required to occasionally travel to customer sites or attend training including some overnight travel.
Beginning demonstrated knowledge of systems such as SAP, ERP, order management.
Basic Excel skills, Microsoft office suite and Outlook.

Responsibilities

Delivers solutions or finds new opportunities for a positive customer experience utilizing independent judgment and sales methodology.
Initiates and answers sales inquiries directly from/to prospective and/or existing customers to promote product offerings, services and capabilities.
Promptly and accurately responds to prospective or existing customer information requests.
Monitors/follows up on sales activities throughout the process to meet or exceed customer requirements from initial contact to order fulfillment.
Maintains and expands sales with existing accounts through a high level of customer service and customer knowledge (e.g., Distribution Total Available Market (DTAM), projects in pipeline, critical start dates).
Working in a team environment, proactively coordinates sales efforts and strategies with internal resources such as product, materials, field sales and suppliers.
Effectively communicates with customers regarding current product information and provides accurate and detailed pricing, quotes, and input on products and final solutions.
Coordinates existing customer requirements for inventories, delivery lead time and unit prices.
Other duties as assigned.