Inside Sales Rep Supervisor

Wagner Equipment • Aurora, CO

23h • $70,000

About The Position

Wagner Equipment Co. offers challenging career opportunities, extensive training
and employee development along with an opportunity to grow your career and
thrive under Wagner’s reputation for excellence. We offer excellent benefits and
supply you with the tools you need to maximize your potential and grow within
Wagner.

The goal of the Aftermarket Inside Sales Representative Supervisor is to train
and lead the ISR team in addition to making outbound calls daily in a manner
that reflects the company’s vision of working as “One Professional Team.” The
ISR team is responsible to establish or re-establish, qualify, and maintain
contact with small to medium-sized customers to increase parts and service
sales. ISR target customers are generally small construction, landscape, and
governmental customers. ISRs proactively manage an account base in an assigned
territory, employing a disciplined phone call campaign approach. The ISR team is
responsible for coordination of sales activities, qualifying, quoting, and
closing the sale.

Pay Rate:  $70,000.00 base + commission
Pay rate is dependent upon education & experience.

Requirements

• High School Diploma or GED
• College Degree in any discipline or equivalent combination of education and experience
• 3+ years in outbound phone sales preferred
• 3+ years administrative/clerical experience
• 3+ years customer service experience
• 3+ years sales experience
• Standing, walking, talking, sitting, use of hands & hearing
• Sedentary work that primarily involves sitting/standing but may require occasionally lifting and/or moving up to 25 pounds
• Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
• Safety & Product Knowledge
• Decision Making
• Planning and Prioritizing
• Ability to inspire and support others
• Basic knowledge of Microsoft PowerPoint
• Intermediate knowledge of Microsoft Word, Outlook, and Excel

Responsibilities

• Lead a team of ISRs to achieve dealer parts and sales growth goals
• Manages ISR team to ensure 20+ calls per day in addition to PAR achievement of their respective accounts
• Actively reviews ISR account assignments through coverage studies and makes appropriate coverage changes
• Maintains and updates customer account information and machine population data
• Tracks ISR account, territory, and sales goals using our CRM system
• Makes 10+ outbound calls per day
• Facilitates the quote and qualification process
• Ability to manage multiple sales leads and opportunities at any given time
• Establishes and grows value added, consultative relationships with our customers
• Develops strong positive relationships with our outside sales representatives and other employees at the company
• Partners with marketing to targets specific customer groups for sales and promotions
• Promotes all aspects of the Dealership by promoting sales, parts, service, rental, and Customer Support Agreements for all products and services represented by Wagner Equipment & Wagner Rents
• Performs simple needs analysis to determine individual customer's needs and provide solutions to fit those needs
• Knows and can communicate effectively about various Dealer products and services
• Ability to understand and use multiple programs and systems simultaneously such as SalesLink, DBS, SIS, catdealer.com, Vision Link, SIMSi, etc
• Other duties as assigned by manager
• Supervisor for 5 direct reports (ISRs)
• Monitors ISR calls, coaches, and provides support
• Provides information and feedback to manager regarding performance of ISRs
• Performs performance reviews

Benefits

• Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
• Medical, dental, and vision insurance Life and AD&D InsuranceLife and AD&D Insurance
• Retirement Plans - Life and AD&D InsuranceRetirement Plans - 401K and Roth 401K, eligible employees can receive a company contribution up to 7%
• Tuition Reimbursement 
• Employee Assistance Program (EAP)
• CEFCU - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
• Additional Benefits include: Supplemental life Insurance, Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees