Inside Sales Rep - SST

University of Richmond•Houston, TX

About The Position

Great company. Great people. Great opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As an Inside Sales Rep - SST (Sales Support Team) you will be responsible for proactively increasing revenue for the district/metro area by providing exceptional customer service, processing rental quotes and reservations and terminating contracts. Your essential duty is to support the district/metro area objectives in all aspects of sales and customer service to ensure World-Class service and operational excellence. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [email protected] for assistance. At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career. United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability. Founded in 1997, United Rentals is the largest equipment rental company in the world, with an integrated network of rental locations in North America, Europe, Australia and New Zealand. In North America, the company operates in 49 states, every Canadian province and Puerto Rico.

Requirements

Bachelor's degree preferred or equivalent experience
Exceptional relationship-building and customer service skills
Strong ability to multitask in a fast-paced environment
Independent, self-starter and strong self-imposed structure
Excellent teamwork, interpersonal and communication skills
Keen attention to detail
Valid driver's license with acceptable driving record
This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

Responsibilities

Respond to all inbound calls in a consistent, professional and courteous manner
Review all equipment requests and propose solutions that suit the customer's requirements
Negotiate rates on equipment rentals in accordance with pricing policies and procedures
Identify leads for new business and communicate to the appropriate field personnel
Effectively resolve customer issues and coordinate solutions with other personnel
Communicate delivery needs promptly and accurately to Logistics Manager/Dispatcher
Call on lost and/or dormant accounts to generate business
Other duties assigned as needed