Inside Sales Rep - New York

SPX • New York, NY

111d • Hybrid

About The Position

SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. As an Inside Sales Representative, you will sell aftermarket parts through various proactive selling techniques and manage all aspects of customer service for incoming orders via QTC and ensuring proper setup into SAP. This position will help develop proactive selling techniques and train team members. The incumbent must master funnel management with a clean funnel and understand pricing needed to make decisions to win and track follow-up calls with associated sales results. Additionally, this position is responsible for collaborating with SPX CT Plant employees and vendors to obtain the costs of products and lead-times. The incumbent is responsible for determining the quote list pricing of products using costs and general guidelines for markup. The incumbent also follows through on quotes that become orders to ensure products, pricing, and lead-times are provided in a manner consistent with the quote, will support the team by reviewing engineering log vs. customer ship dates. This position also assists in meeting monthly, quarterly, and annual sales goals for the parts department.

Requirements

• Strong knowledge of Microsoft Excel, Access, Word, and PowerPoint.
• Ability to multitask and manage multiple priorities of varying complexity.
• Advance knowledge of all ERP type systems.
• Must be mechanically inclined and able to read engineering drawings.

Nice To Haves

• Prior sales experience.
• Familiarity with HVAC or cooling towers.
• Familiarity with engineering documents and history.

Responsibilities

• Engage customers proactively to sell and up-sell aftermarket parts opportunities.
• Help develop proactive selling techniques and train the team.
• Be accountable for aftermarket revenue and margin performance of assigned territory.
• Provide recommendations to distributor stocking levels.
• Participate in night and weekend emergency phone coverage on a rotational basis.
• Review technical and commercial specifications.
• Manage the RFQ/quoting process and prepare proposals.
• Help monitor team's workload to satisfy all customer requests in a timely manner.
• Process won orders from QTC into SAP and ensure compliance with the original proposal.
• Monitor orders in the system for delivery status and utilize expeditor support as needed.
• Assist with engineering scope of work and pricing confirmation for orders.
• Help review Engineering log vs. customer ship dates.
• Create, revise, enhance, and distribute aftermarket pricing catalogs.
• Advance knowledge of ERP systems.
• Suggest and lead system enhancement projects with IT.
• Serve as Product Champion for specific product groups (e.g., FAP, FEP towers and components).
• Provide product training to team members and Representatives.
• Participate in Representative and Service Contractor Training.
• Act as training sponsor for all new ISR team members.
• Track follow-up calls and associated sales results as defined as margin contribution.
• Proposal average turnaround time per month, exceeds 96% of tasks completed 0-1 days.
• Percentage of proposals within 1 to 2 days, at least 30% proposals within same day.
• Clarity and accuracy of product description within proposal.

Benefits

• Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave.
• Competitive health insurance plans and 401(k) match, with benefits starting day one.
• Competitive and performance-based compensation packages and bonus plans.
• Educational assistance, leadership development programs, and recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Machinery Manufacturing
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees