Inside Sales Rep III
About The Position
Do you want to create innovative solutions that deliver real value to customers? At FPL Energy Services (FPLES), you’ll join a dynamic team driving smart, reliable, and affordable offerings—from LED lighting to home protection, HVAC, fiber, and more. Be part of a business that thrives on innovation, customer focus, and a culture of excellence. Join us and help shape the future of energy services. FPL Home is looking for Inside Sales Agents to join our team in Miami, FL. We are seeking motivated, self-starter candidates who are eager to earn, grow, and build a long-term career with our organization. This is an inbound sales role within a fast-paced call center environment. In this position, you will engage with customers, deliver an exceptional customer experience, and leverage your communication and negotiation skills to drive sales results. Our competitive compensation structure includes: Base pay + sales commission Potential promotional incentives Agents earn an average of $63K annually, with top performers exceeding this through strong sales contributions and incentive opportunities. Schedule & Work Environment Hours of operation: Monday – Friday: 8:00 a.m. – 7:00 p.m. Saturday: 9:00 a.m. – 5:00 p.m. This role operates in a structured call center environment where: Agents are expected to maintain consistent availability during scheduled work hours Breaks and lunches are scheduled and taken at assigned times to support call volume and service level commitments Performance is measured by sales results, customer experience, and schedule adherence Why Join FPL Home? We foster an open, trusting, and inclusive workplace focused on high employee engagement. Our team members have opportunities to develop new skills, advance their careers, and be recognized for strong performance. Come grow with us and be part of a team that values results, development, and success.Job OverviewThis job is responsible for selling products and services such as home security, satellite, cable, local/long distance phone service, internet, and warranty products to Business and Residential customers. Employees in this role are responsible for selling in an inbound sales call environment.
Requirements
- High School Grad / GED
- Experience: 0+ years
- Sales experience preferred
- Ability to thrive in a performance-driven, metrics-based environment
Nice To Haves
- Spanish language skills are a plus
- None
Responsibilities
- Meets sales targets by product category
- Uses program knowledge to align product and service solutions to customer needs
- Works to find new sales leads
- Performs other job-related duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
