Inside Sales Rep II

Lennox International • Richardson, TX

68d • $57,800 - $71,400

About The Position

As an Inside Sales Representative II, you will operate under general supervision and be responsible for selling products, services, and supplies to a defined set of customers. Your role will involve quoting jobs, closing sales on assigned products, and potentially generating leads for outside sales staff. You will actively engage with our installed base to support company promotion and upgrade campaigns, with limited field activity occurring on an infrequent basis. Collaboration with and support for field sales is a key aspect of this role.

Requirements

• Bachelor's degree or equivalent preferred.
• Minimum of 2 years of related sales experience.
• Strong relationship-building skills.
• Excellent listening, persuasion, negotiation, and time management abilities.
• Knowledge of principles and methods for promoting and selling products or services.
• Familiarity with marketing strategy, product demonstration, sales techniques, and sales control systems.
• Understanding of customer service principles and processes.
• Proficient in written and verbal communication.
• Intermediate industry and product knowledge.
• Proficiency in Microsoft Office and Customer Relationship Management software.

Responsibilities

• Build and maintain strong relationships with customers by understanding their needs and providing exceptional service.
• Develop and implement effective sales strategies and plans to meet or exceed sales targets.
• Stay updated on the company's products, services, and industry trends.
• Maintain accurate and up-to-date sales records and reports, including customer profiles, sales activities, and pipeline updates.
• Collaborate with marketing and other teams to identify and nurture leads.
• Assist customers with product selection, pricing inquiries, and order processing.
• Stay informed about market trends, competitor offerings, and customer preferences.
• Collect and relay customer feedback to improve products and services.
• Collaborate closely with the outside sales team to align efforts and maximize sales opportunities.
• Utilize sales tools and technology, including Customer Relationship Management (CRM) software, to manage leads, track customer interactions, and streamline sales processes.
• Continuously enhance product knowledge and sales skills through training and development programs.

Benefits

• tuition reimbursement
• medical, dental, and vision insurance
• prescription drug coverage
• 401(k) retirement plan
• short-term disability insurance
• 8 weeks paid birthing leave
• 2 weeks paid bonding leave
• life and long-term disability insurance
• 12 days paid time off
• 2 paid well-being days
• 1 paid volunteer day
• 10 paid holidays
• 3 floating holidays per year

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Machinery Manufacturing
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees