Inside Sales & Purchasing Specialist

Forward Slash Technology•St. Louis, MO

69d•Onsite

About The Position

Forward Slash Technology is a St. Louis-based Cyber Security, Information Technology, and Managed Services Provider (MSP) offering comprehensive IT, voice, and data services to small and mid-sized businesses across the Midwest area. Our clients rely on us for proactive infrastructure management, security best practices, and thoughtful technology strategy. With a reputation for responsiveness, precision, and partnership, we aim to empower our clients to grow confidently in a connected world. We are a collaborative team of professionals who believe in high-touch, white glove service, continuous learning, and operational excellence. We value integrity, ownership, and a proactive approach to solving problems — both internally and on behalf of our clients. We’re looking for a detail-oriented, client-focused professional to join our team in a role that blends inside sales with procurement and vendor management. This role combines inside sales for standard product needs with procurement and vendor management. The Inside Sales & Purchasing Specialist will be responsible for quoting predefined product bundles (workstations, monitors, cameras, access points, etc.) with known labor rates, and upon client approval, executing procurement and inventory management. Project-based quoting (e.g., surveillance systems, door access controls) is handled by a separate team.

Requirements

High School Diploma or equivalent
2+ years of purchasing/procurement experience
Proficiency with ERP systems (SAP, NetSuite, or equivalent)
Strong organizational skills with ability to prioritize multiple tasks
Self-motivated, detail-oriented, and able to work independently
Strong relationship management and vendor negotiation skills
Proficiency in Microsoft Word and Excel
Effective communication with internal and external stakeholders at all levels
Be a U.S. Citizen and hold a valid driver’s license with a clean driving record.
Pass a MSHP/Federal fingerprint-based background check.
Complete the CJIS Security & Privacy Training Certification.

Nice To Haves

Bachelor’s degree in business or related field
2–4 years’ experience in purchasing, manufacturing, or warehouse environment
1–3 years of experience with IT-related hardware, software, and related services
Knowledge of IT hardware/software procurement processes
Strong analytical and presentation skills

Responsibilities

Handle inbound inquiries for standard IT products and services.
Prepare and issue quotes using predefined product lists and labor rates within a specific timeframe.
Send quotes to clients, track approvals, and update records in ticketing/ERP systems.
Cross-sell related parts and services where appropriate.
Build strong relationships with clients and suppliers while supporting our operations team.
Source and procure IT hardware/software from approved distributors (e.g., Ingram Micro, Tech Data).
Issue purchase orders, negotiating costs, lead times, and delivery schedules.
Monitor inventory levels, forecast demand, and ensure timely availability of parts.
Maintain accurate records of client accounts, purchases, supplier contacts, part numbers, pricing, and delivery documentation.
Manage returns, RMAs, and contract-related documentation.
Suggest and implement supplier/vendor improvements to optimize cost, quality, and delivery.