Inside Sales Professional - Sideline Store
About The Position
BSN SPORTS, A VARSITY BRANDS COMPANY - THE RECOGNIZED LEADER IN TEAM ATHLETIC GEAR For over 50 years, BSN SPORTS has been the largest team sporting goods equipment and apparel distributor of choice in the United States. Our 3,000 BSN SPORTS employees strive to support the Heart of the Game by putting valuable time back into the day of coaches and administrators through excellent service platforms. Our company mission is simple: Save coaches and administrators time with everything they do off the field so they have more time to impact young lives on it. WORK TYPE: Onsite WORK HOURS : Monday - Friday between 7:30am - 4pm CST LOCATION DETAILS: BSN Sports Headquarters - Farmers Branch, Texas BSN Sports is hiring an Account Manager for our Sideline Store team! An Account Manager leverages phone, email and remote conferencing tools to cultivate relationships with onsite "advocates" who will promote their individualized websites.
Requirements
- Must be proficient in Microsoft Office.
- 1-2 years Inside Outbound Telesales/Customer Service experience required.
Nice To Haves
- SAP experience preferred.
- Bachelor's degree preferred, recent college graduates are encouraged to apply.
- Have a willingness and desire to serve customers.
Responsibilities
- Outbound calling and emailing to existing advocates
- Collaborating with advocates to drive incremental traffic and sales on their Sideline Store websites
- Assist customers with store re-designs and modification requests
- Leverage CRM application to keep in touch with stakeholders onsite and motivate them to promote their online stores
- Answer all forms of customer communication including phone calls, emails and chats.
- Updating CRM application with current contact info, interaction notes, and follow-ups
- Recognize leads for future sales to pass along to Sales Professionals and Sales Management
- Work on special projects including but not limited to outbound calling campaigns.
- Resolves complex problems effectively by separating key issues and generating multiple solutions.
Benefits
- Comprehensive Health Care Benefits
- HSA Employer Contribution/ FSA Opportunities
- Wellbeing Program
- 401(k) plan with company matching
- Company paid Life, AD&D, and Short-Term Disability
- Generous My Time Off & Paid Holidays
- Varsity Brands Ownership Program
- Employee Resource Groups
- St. Jude Partnership & Volunteer Opportunities
- Employee Perks including discounts on personal apparel and equipment!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
