About The Position

Under general supervision, maintain and increase market share by satisfying existing and new customer needs and meeting management/department objectives. Coordinate customer service with all departments within organization. Develop a close working relationship with customers, and all coordinating departments.

Requirements

  • High school diploma or general education degree (GED).
  • One (1) year minimum experience in sales and/or customer service position preferred.
  • Specialty food, specialty business, and/or culinary experience preferred.
  • Working knowledge of MS Office (Word, Excel, and Outlook).
  • Strong numeric and alpha-numeric data entry skills.
  • Proven ability to communicate effectively in a positive manner both verbally and in writing.
  • Attention to detail, accuracy, effectiveness, and efficiency.

Nice To Haves

  • Pursues knowledge, education, training, and development opportunities.
  • Shares expertise with others.
  • Customer service to internal and external customers.
  • Solicits internal and external customer feedback to improve service and processes.
  • Responds to requests for service and assistance.
  • Maintains confidentiality.
  • Participates in meetings, presentations, and demonstrations.
  • Ability to read, comprehend, and analyze written information including general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Strong communication and interpersonal skills.
  • Knowledge of sales techniques, marketing principles, products, company, industry, and other related areas.

Responsibilities

  • Identify customer and department needs and satisfy them effectively.
  • Maintain and develop assigned customer base.
  • Working knowledge of all products and categories to drive penetration of existing accounts.
  • Cross-train and foster solid working relationships within department and with other departments.
  • Input orders into computer system.
  • Sell all major product categories through the presentation of new products, services, ideas, uses, and applications to meet all established sales and profit objectives.
  • Create and maintain necessary company and customer files.
  • Manage daily tasks and reports related to order processing, shipments, deliveries, customer needs, and others as assigned.
  • Support company sales and gross profit projections and goals as needed.
  • Adhere to operational procedures.
  • Attend meetings as scheduled.
  • Work with sales team.
  • Advance education and knowledge of products, company, and industry through assigned and self-directed internal courses, meetings, and other resources.
  • Attend department sales meetings, as scheduled, and participate in other activities as requested.
  • Work different days, hours and overtime may be needed occasionally.
  • Adhere to all applicable GMP (Good Manufacturing Practice), personal hygiene, and SQF (Safe Quality Food) policies and procedures.
  • Perform other duties as required.

Benefits

  • For information on Sysco’s Benefits, please visit https://SyscoBenefits.com.
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