Enrollment - Inside Sales Phone Agent

Nsight Health

14d•Remote

About The Position

Nsight Health is transforming how care is delivered through Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Behavioral Health Integration (BHI). We empower healthcare providers to manage chronic conditions using real-time data, AI-enabled technology, and 24/7 clinical support. Our HIPAA-compliant platform connects patients and care teams nationwide—improving outcomes, adherence, and peace of mind. Join a fast-growing, mission-driven team that blends healthcare and technology to make a measurable difference in people’s lives. Nsight Health — Where Technology Meets Compassion. Are you a friendly and persuasive communicator with a passion for healthcare? As a Patient Enrollment Representative, you'll play a vital role in connecting patients with valuable remote patient monitoring services from the comfort of your home office. You'll make outbound calls on behalf of physician's offices, explaining the benefits of our programs and securing patient consent for enrollment. This is a rewarding opportunity to make a real difference in patients' lives while utilizing your sales skills in a remote work environment, with the added benefit of significant monthly bonus potential tied directly to your success.

Requirements

Proven sales experience is required.
Excellent communication and interpersonal skills, with a clear and friendly speaking voice.
Ability to navigate multiple scripts and handle potential rejections.
Strong ability to build rapport and establish trust with patients.
Proficiency in Google Workspace (Sheets, Docs, etc.) is highly preferred.
Ability to multitask and manage time effectively in a remote work environment.
Positive, upbeat, and empathetic attitude.
Ability to read, write, and interpret documents and instructions.
Strong problem-solving and reasoning abilities.
Monday-Friday 10am-7pm EST
Sales and persuasion
Customer service
Communication (verbal and written)
Data entry and record keeping
Time management
Problem-solving
Google Workspace proficiency
Remote work discipline
Must have reliable high-speed internet and a dedicated workspace.
A hardwired internet connection is required.
Ability to sit, stand, bend, and use a computer and telephone.
All new hires are required to complete a comprehensive training program:
Attendance is mandatory during this period to ensure full readiness before going live with patients.

Nice To Haves

An Associates degree is a plus.
Earn extra compensation for bilingual skillset!

Responsibilities

Remote Patient Outreach: Conduct outbound calls to patients using provided scripts to explain and enroll them in remote patient monitoring and chronic care management programs.
Sales and Persuasion: Effectively communicate the value of our services, address patient questions, and overcome objections to secure enrollments.
Target Achievement: Meet and exceed daily and monthly enrollment targets.
Customer Service: Provide exceptional customer service and ensure a positive patient experience.
Data Accuracy: Accurately verify and record patient information.
Compliance: Adhere to all HIPAA and company compliance guidelines.
Virtual Team Collaboration: Participate in daily morning virtual meetings and contribute to a positive team environment using Google Workspace tools.
Administrative Tasks: Utilize Google Sheets and Docs for data entry and reporting.
Adaptability: Remain flexible and adaptable to changes in scripts, processes, and program offerings.
Proactive Support: Anticipate patient needs and provide proactive support to enhance the patient experience.