Inside Sales Mortgage Loan Officer

First Interstate Bank • Casper, WY

265d

About The Position

The Inside Sales Mortgage Loan Officer will be responsible for originating permanent residential mortgage loans, via the bank's Digital Platform, and participating in related business development activities. This position will support the entire FIB footprint by taking inbound calls and online mortgages inquiries. Additionally, this position is a fast-paced, high volume, leads provided position with a competitive base salary and per unit incentive.

Requirements

• Bachelor's Degree required.
• 4-6 years related experience and/or training; or equivalent combination of education and experience required.
• 4-6 years experience in residential mortgage lending to include handling of complex loans preferred.
• Possess strong customer service skills and a thorough understanding of the mortgage process.
• Thorough knowledge of FHA, VA, RD, state bond programs, and conventional real estate regulations.
• Valid Driver's License required.

Responsibilities

• Handles all inquiries and leads from First Interstate Bank (FIB) digital platforms (phone, email, and website) as well as direct branch referrals and self-sourced opportunities.
• Works with clients in a consultative selling approach, learning the applicant's housing goals, needs and time frame and recommending the customer their available loan options.
• Converts leads to full application and submits complete loan application and proper documentation to processing team.
• Sets and maintains realistic expectations with all affected parties; follow the Ability To Repay guidelines as set by FIB and the investor.
• Obtains and analyzes credit reports with an understanding of the data and approval implications; locks in interest rates when the customer requests or approves.
• Manages lead pipeline with new inquiries to ensure department key performance indicator requirements for consistent contact with all parties involved in transaction.
• Understands and navigates within the loan origination system; ensuring full understanding of compliance and meet all requirements.

Benefits

• Generous Paid Time Off (PTO) in addition to paid federal holidays.
• Child Care Assistance Program for eligible dependent(s).
• Exercise reimbursement program for employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree