Inside Sales Mortgage Loan Officer

First Interstate•Rapid City, SD

About The Position

The Inside Sales Mortgage Loan Officer will be responsible for originating permanent residential mortgage loans, via the bank's Digital Platform, and participating in related business development activities. This position will support the entire FIB footprint by taking inbound calls and online mortgages inquiries. Additionally, this position is a fast-paced, high volume, leads provided position with a competitive base salary and per unit incentive.

Requirements

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports and business correspondence.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
As a condition of employment, any successful job applicant will be required to pass a pre-employment screening against the Limited Denial of Participation (LDP), GSA Excluded Party List System (EPLS) and Freddie Mac Exclusionary List.
Possess strong customer service skills and a thorough understanding of the mortgage process.
Thorough knowledge of FHA, VA, RD, state bond programs, and conventional real estate regulations.
Bachelor's Degree required
4-6 years related experience and/or training; or equivalent combination of education and experience required
Valid Driver’s License required
Dexterity of hands/fingers to operate computer keyboard and mouse
Sitting
Regular and Predictable Attendance

Nice To Haves

4-6 years experience in residential mortgage lending to include handling of complex loans preferred

Responsibilities

Handles all inquiries and leads from First Interstate Bank (FIB) digital platforms (phone, email, and website) as well as direct branch referrals and self-sourced opportunities.
Works with clients in a consultative selling approach, learning the applicant's housing goals, needs and time frame and recommending the customer their available loan options.
Converts leads to full application and submits complete loan application and proper documentation to processing team.
Sets and maintains realistic expectations with all affected parties; follow the Ability To Repay guidelines as set by FIB and the investor.
Obtains and analyzes credit reports with an understanding of the data and approval implications; locks in interest rates when the customer requests or approves.
Manages lead pipeline with new inquiries to ensure department key performance indicator requirements for consistent contact with all parties involved in transaction.
Understands and navigates within the loan origination system; ensuring full understanding of compliance and meet all requirements.