Inside Sales Manager - East Coast & Central Time

SGS

9h • $100,000 - $110,000 • Remote

About The Position

Please note - This is a REMOTE opportunity that is based on and servicing clients on the East Coast and Central time zone. Candidates can be located in these time zones.
Occasional travel is required for the role.
We are looking for an Inside Sales Manager to join our EHS Sales team! The Inside Sales Manager is a dual-impact leadership role that balances high-level team orchestration with direct, high-value revenue generation. You will lead, mentor, and scale an inside sales team by establishing rigorous KPIs and enforcing disciplined sales activity standards through expert CRM governance. Central to this role is the management of the EHS lead lifecycle, where you will serve as the primary gatekeeper ensuring all incoming leads are assigned and contacted within a strict 24-hour window to maximize conversion potential. You are responsible for the strategic alignment of the Conventional, Industrial Hygiene, and Built Environment business lines, pivoting team focus dynamically to achieve combined annual revenue targets and fill specific laboratory capacity gaps.
Beyond team oversight, you will personally drive growth by managing a portfolio of approximately 100 high-value bids annually, taking the lead on all strategic opportunities exceeding $50,000. By leveraging market intelligence tools like GovSpend, you will cultivate long-term partnerships with SLED (State, Local, and government, municipal) procurement officers and decision-makers to secure recurring revenue streams. You will also serve as a key strategic partner to Regional Sales Managers, providing high-level collaboration on complex bids valued at over $1M. Ultimately, this position bridges the gap between sales and execution, ensuring a seamless handoff to operations while fostering a high-performance culture rooted in technical excellence and professional integrity.

Requirements

• Bachelor’s degree in a relevant field; Chemistry, Biology, Environmental science (Required)
• 5+ years in technical sales, project management, or customer service experience (Required)
• Excellent oral and written communications skills to build strong customer relationships as well as work effectively and collaborate internally
• Complex Bid Management: Skill in overseeing high-value opportunities ($50K - $1M+), including pricing strategy and technical scope alignment.
• Able to lead and motivate a team towards a business strategy
• Strong leadership, self-initiative, resource utilization
• Solid critical thinking skills to anticipate and solve problems in a systematic manner
• Advanced English language skills
• Advanced reasoning and mathematical skills
• Ability to effectively present information in one-on-one and small group situations to customers or employees of the organization
• Advanced computer skills
• Ability to manage and coordinate multiple projects in a fast pace, highly professional environment

Nice To Haves

• 2 years' experience in the Environmental Industry (Preferred)

Responsibilities

• Team Leadership: Lead, mentor, and coach the inside sales team to consistently meet and exceed individual and collective revenue targets.
• Performance Accountability: Establish and enforce clear KPIs, daily activity standards, and outreach volumes to ensure a high-performance sales culture.
• Rapid Lead Management: Act as the primary gatekeeper for EHS leads, ensuring 100% are assigned and contacted within a strict 24-hour window.
• High-Value Bid Management: Directly oversee the qualification and pursuit of approximately 100 high-value bids annually, specifically those valued over $50,000.
• Strategic Growth: Drive revenue within the State, Local, and Government & Municipal sectors by identifying and converting opportunities via tools like GovSpend.
• CRM Excellence: Utilize CRM dashboards to monitor pipeline health, identify bottlenecks, and ensure meticulous documentation and follow-up discipline.
• Cross-Functional Collaboration: Partner with regional Sales Managers on complex bids exceeding $1M and lead internal kick-offs for seamless handoffs to Operations.
• Relationship Development: Cultivate long-term partnerships with government procurement officers, contracting specialists, and key agency decision-makers.
• Process Optimization: Analyze bid outcomes and lead response data to refine sales strategies, improve win rates, and identify new revenue channels.
• Professional Representation: Serve as a subject matter expert on SGS capabilities, maintaining strict compliance with government procurement rules and industry standards.
• Becomes knowledgeable of SGS services offerings
• Communicates SGS features, benefits, and services to customers using excellent verbal and written communication skills
• Serves as a resource to provide the most current technical information and guidance on test methods, laboratory requirements, and regulations
• Generate quotes and proposals that are accurate, and branded according to SGS standards
• Liaises between our customers, outside sales, and the Client Services team
• Upon winning quote, communicates project specifics to Client Service and Sales team
• Bid follow up to determine the outcome
• Lead generation through bid notification service
• Assesses client needs against capabilities of SGS
• Distributes qualified leads to the Client Service and Sales team
• Provides proposal and opportunity intelligence to the Business Development Manager and Operations Manager
• Represents SGS professionally and ethically in the marketplace
• Continually develops personal selling skills, acquires industry knowledge, broadens expertise in environmental service offerings, and applies them
• Represent SGS at industry conferences and meetings
• Complies with SGS Code of Integrity and Professional Conduct at all times

Benefits

• Participation in the Company’s benefit programs coincident or following the first of the month in which you are hired.
• Immediate eligibility to participate in the Company’s 401K Retirement Plan
• Paid vacation
• Four (4) floating holidays annually
• Seven (7) company observed holidays paid
• Sick time accrual

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level