Inside Sales Manager, Donor Gametes- Rockville, MD

CooperCompaniesRockville, MD
221d

About The Position

CooperSurgical is a leading fertility and women’s healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. We lead the industry in next-generation fertility and birth solutions that help conceive, deliver, and protect healthy babies. When it’s time for people to build their families, the CooperSurgical Donor Gametes Services, California Cryobank and Donor Egg Bank USA, can help intended parents reach their goals with the highest quality donor sperm and donor eggs from rigorously screened diverse donors. Our team cares enough to want to make a difference – for the communities in which we live and work and in the well-being of women, babies and families everywhere. We strive to continuously develop best in class people, process, and technologies. Our Donor Gametes services support those seeking to realize their dreams of creating a family, and specifically serves the LGBTQ+ community, independent parents, and those with fertility challenges in need of donor sperm and/or donor eggs. CooperSurgical is a wholly-owned subsidiary of CooperCompanies (Nasdaq: COO). CooperSurgical, headquartered in Trumbull, CT, produces and markets a wide array of products and services for use by women's health care clinicians. More information can be found at www.coopersurgical.com.

Requirements

  • Proven success in driving revenue and increasing customer satisfaction.
  • Deep understanding of the customer experience.
  • Ability to drive engagement and accountability within a sales team.

Responsibilities

  • Lead a high performing Inside Sales team providing an excellent customer experience.
  • Understand the market landscape and customer journey to enable sales effectiveness.
  • Motivate and influence the sales team to raise performance levels.
  • Drive engagement and accountability within the team.
  • Defend the value proposition and upsell to customers.
  • Delight patients through their journeys.
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