Inside Sales Key Account Manager

About the position

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Opportunity to join a growing team and support an expanding customer base!

Responsibilities

• Responsible for sales results for assigned book of accounts with large sales and potential (~$8-10M+). Acquire new business and grow sales as well as manage current customer base.
• Responsible for mapping accounts and identify core and specialty category opportunities.
• Create and maintain a solid understanding of accounts, build strategic growth plans, and identify new opportunities for growth opportunities, and Business Development and specialty category opportunities.
• Prioritize your account portfolio to gain a solid understanding of accounts, build strategic growth plans and identify new opportunities for resource deployment.
• Utilize enablement tools on a regular basis to keep customer data updated, manage a healthy pipeline and advance opportunities as they progress.
• Know your products, customers and vertical markets.
• Utilize Salesforce on a regular basis.
• Sales strategies will be executed through phone, social selling, email/digital and on-site visits.
• Leverage sales methodologies to retain and grow customer base.

Requirements

• Ability to interface at customer's most senior levels
• Strong ability to develop and deliver presentations
• Consultative selling, solutions selling, insight selling, negotiation
• Strong business, financial, operations and technology acumen
• Ability to analyze customer data, business, and industry trends to create tailored solutions for customers based upon Quill's value proposition
• Ability to function independently with minimal daily supervision
• Creative and cognitive thinking ability
• Excellent oral and written communication skill

Nice-to-haves

• Proficient computer skills and knowledge of Microsoft Office
• Prior experience working with large complex accounts
• Had responsibility for a sales quota and a track record of exceeding quota
• Managed a complex deal shaping from start to finish
• Experience with business-to-business sales process
• Had responsibility to retain and grow accounts

Benefits

• Inclusive culture with associate-led Business Resource Groups
• 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
• Online and Retail Discounts
• Company Match 401(k)
• Physical and Mental Health Wellness programs
• and more!