Inside Sales Facilities Specialist, Quill

Staples Inc.•Lincolnshire, IL

About The Position

Quill is a trusted partner to businesses across the U.S., making it easier and more rewarding for customers to order the supplies that keep their workplaces running—everything from paper and technology to cleaning and breakroom essentials. As part of the Quill Inside Sales team, the Inside Facilities Specialist plays a key role in growing our Facilities category by uncovering customer needs, creating value through consultative conversations, and driving meaningful revenue impact.

Requirements

Strong phone and virtual selling presence.
Proven time-management skills.
Ability to build long-term relationships.
Comfort selling solutions and programs.
Analytical mindset.
Adaptability and resilience.
Curiosity and willingness to learn.
Collaborative approach.
Strong communication skills.
Proactive, self-starter mindset.
2+ years sales or customer service experience.
High School Diploma or equivalent.

Nice To Haves

Janitorial/Sanitation or Breakroom industry experience.
1+ year B2B experience.
Proficient with Microsoft 365.
1+ year Salesforce or CRM experience.

Responsibilities

Respond to and convert inbound leads across multiple sales channels related to facilities needs.
Proactively identify and engage customers with facilities growth potential.
Partner with Account Managers and field sellers.
Build trusted relationships with decision-makers.
Conduct discovery conversations.
Expand share of wallet via cross-selling.
Manage a pipeline of opportunities.
Collaborate cross-functionally.
Travel 1–2 times per quarter.
Execute consultative sales motions.