Inside Sales Engineering Manager - Hybrid

Ribbon CommunicationsPlano, TX
75dHybrid

About The Position

The Inside Sales Engineering Manager will focus on leading a small team to support the Inside Sales organization in executing strategies to generate leads and drive revenue growth.

Requirements

  • Bachelor's degree in Electrical Engineering, Computer Science, or related field
  • 5+ years of experience in engineering or sales engineering in the telecommunications industry
  • US Citizens Required
  • 1 - 2 years management experience.
  • Strong understanding of telecommunications solutions
  • Excellent communication and interpersonal skills

Nice To Haves

  • Experience with CRM tools (e.g., Salesforce).
  • Familiarity with IP networking, security, and data management
  • Proficiency in Microsoft Office applications

Responsibilities

  • Lead the inside sales engineering team, set and monitor sales quotation KPIs, create account and region strategies for balanced workloads, and coordinate with sales, product, and order management teams.
  • Develop and optimize a team framework for internal tasks.
  • Oversee proposal and deliverable creation.
  • Draft initial technical responses to RFPs/RFIs.
  • Ensure deliverables satisfy customer-facing team requirements.
  • Maintain strong partnerships with sales and sales engineering.
  • Serve as an escalation contact for sales team priorities.
  • Collaborate strategically with sales on major projects and campaigns.
  • Prepare team reports for each month, quarter, and year.
  • Review performance data and recommend changes.

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What This Job Offers

Career Level

Manager

Industry

Professional, Scientific, and Technical Services

Education Level

Bachelor's degree

Number of Employees

1,001-5,000 employees

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