Inside Sales Engineering Manager - Hybrid

Ribbon Communications • Plano, TX

75d • Hybrid

About The Position

The Inside Sales Engineering Manager will focus on leading a small team to support the Inside Sales organization in executing strategies to generate leads and drive revenue growth.

Requirements

• Bachelor's degree in Electrical Engineering, Computer Science, or related field
• 5+ years of experience in engineering or sales engineering in the telecommunications industry
• US Citizens Required
• 1 - 2 years management experience.
• Strong understanding of telecommunications solutions
• Excellent communication and interpersonal skills

Nice To Haves

• Experience with CRM tools (e.g., Salesforce).
• Familiarity with IP networking, security, and data management
• Proficiency in Microsoft Office applications

Responsibilities

• Lead the inside sales engineering team, set and monitor sales quotation KPIs, create account and region strategies for balanced workloads, and coordinate with sales, product, and order management teams.
• Develop and optimize a team framework for internal tasks.
• Oversee proposal and deliverable creation.
• Draft initial technical responses to RFPs/RFIs.
• Ensure deliverables satisfy customer-facing team requirements.
• Maintain strong partnerships with sales and sales engineering.
• Serve as an escalation contact for sales team priorities.
• Collaborate strategically with sales on major projects and campaigns.
• Prepare team reports for each month, quarter, and year.
• Review performance data and recommend changes.

What This Job Offers

• Career Level: Manager
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees