Inside Sales Engineer

About the position

Novaspect, Inc., an Emerson Impact Partner, the global leader of automation systems and solutions, is currently offering an opportunity for an Inside Sales Engineer to join our team.

Responsibilities

• Provide technical guidance to the sales team and customers throughout the sales process.
• Understand customer requirements and recommend engineered solutions, such as complex flow/process dynamics or complex control system requirements.
• Develop a general understanding of our products or services, including their technical specifications, features, and benefits.
• Understand customer requirements for industrial applications and provide engineered solutions to solve customer problems.
• Create quotes, proposals, and/or technical documentation for customers.
• Ensure that quotes align with customer requirements and highlight the value proposition of our offerings.
• Engage with customers via phone, email, and online meetings to address their technical inquiries, and offer pre-sales and post-sales product support.
• Build strong relationships with customers to foster long-term partnerships.
• Work closely with internal teams, including other business unit inside sales groups, outside sales, inventory planning, and customer support, to coordinate activities and ensure a seamless customer experience.
• Provide feedback to principal vendors based on customer requirements.
• Stay updated on product enhancements and new releases, and ensure that sales team members are equipped with the latest information.

Requirements

• Bachelor’s Degree in Engineering strongly preferred.
• Bachelor's or Associate’s degree with equivalent work experience required.
• Previous experience developing industrial quotations and job estimates.
• Easily navigate unit conversions and units by metrics for process conditions.
• Excellent presentation, verbal, and written skills and experience.
• Experience with CRM software (e.g., Salesforce) and other sales productivity tools is a plus.
• Familiarity with Fisher Valve/Regulator is strongly preferred.

Benefits

• Generous paid time off; starting at 15 vacation days, 10 holidays, and 10 days of Personal, Sick, & Safety Time (PSST).
• 401K with 6% company match.
• Employee Stock Ownership Program (ESOP).
• Excellent health & wellness benefits.
• Student debt & tuition reimbursement.
• Referral bonus.