Inside Sales Engineer

Westinghouse Nuclear • New Stanton, PA

177d • Remote

About The Position

As an Inside Sales Engineer at Westinghouse, you will support the Asia region, focusing on various Nuclear Power Plants. You will be the primary customer contact for the Westinghouse Parts Business (WPB) in Asia, responsible for supporting sales and ensuring high levels of customer satisfaction. Your role will involve cross-discipline decision making, including customer interface, engineering, pricing, and supply chain management. You will coordinate with outside sales managers to manage standard sales opportunities and identify new or non-traditional opportunities in both current and growing markets. This position is remote and can be performed from anywhere within the United States or Europe.

Requirements

• 2+ years of experience
• Bachelor Degree in business, engineering, or equivalent
• Equivalent combination of experience and education will be considered.
• Experience with contract review, interpretation, negotiation and amendment.
• Prior sales and customer service experience

Responsibilities

• Develop and process customer quotations and orders for standard parts/products using Pega and SAP software/database interfaces.
• Effectively manage the quote turnaround time by coordinating with internal stakeholders.
• Support customers by meeting deliverable dates, providing timely and accurate communications, and providing 24/7 emergency support.
• Interact with customers and Westinghouse sales support to understand expectations/needs to ensure department responsiveness and customer satisfaction.
• Review and act upon weekly operational reports to achieve key performance metrics.
• Work with outside sales managers, implement strategic initiatives and identify growth opportunities based on customer interactions, product knowledge, and sales history.
• Interact with the Global Westinghouse Parts Business organization to review customer specifications, identify technical and commercial issues, and generate pricing.
• Interface with internal Westinghouse organizations to resolve customer delivered deficiencies and support invoice resolution.
• Prepare, review, edit, and help compile various reports relevant to customer satisfaction and internal metrics.
• Prepare special reports with observations, trends, and recommendations to management.
• Other duties as assigned with the goal to improve customer relationship and Westinghouse strategic initiatives.

Benefits

• Competitive Salary
• Comprehensive Health, Wellness and Income Protection Benefits
• Employee Assistance Program: confidential counseling and resources for employees, eligible dependents, and household members
• 401(k) Savings Plan with Company Match
• Paid Vacations and Holidays
• Opportunities for Flexible Work Arrangements
• Educational Reimbursement Program
• Employee Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Computer and Electronic Product Manufacturing
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees