Inside Sales Engineer

Hilti Italia Spa • Plano, TX

92d

About The Position

This position provides technical support and drives the sales of specified products to salesforce and customers (buying and non-buying) consistent with Hilti's strategy. This position educates design communities concerning proper use and advantages of Hilti fastening and protection products. This position capitalizes on Hilti competencies to secure commitments for specification or approval of Hilti Products while adding value by assisting design community and influencers in solving design problems using Hilti Products. This position protects company from liability exposure through use of sound engineering judgment. Provides leadership and coaching to new and less experienced team members.

Requirements

• Bachelor's degree in Structural or Civil Engineering required.
• Master's degree (technical or business) preferred.
• Knowledge of construction methods and practices preferred.
• 2 years minimum experience in engineering/construction role preferred.

Responsibilities

• Provide technical support as requested.
• Communicate with territory salesperson, strategic business personnel, sales managers, contractors, designers, specifiers, or officials of codes and approvals via telephone and electronic communication.
• Provide competent written communication with customers (buying and non-buying) that is technically accurate and minimizes Hilti's exposure.
• Investigate product failures in the field and provide product management feedback on local issues as needed.
• Investigate business opportunities in the field by participating in Customer Surveys for product and market development.
• Participate in local sales strategy development and at sales management review and improve sessions.
• Obtain specifications and approvals for use of Hilti products, concentrating on high potential designers, specifiers, and owner groups.
• Provide professional educational seminars and presentations for A/E firms to inform them of Hilti products, their performance characteristics, applications, and product limitations.
• Provide competent recommendations to engineers, architects, and other designers on specific applications using sound engineering judgment.
• Review project specifications or calculations for engineers and architects; provide feedback to designers regarding accuracy, suitability, and code compliance.
• Utilize software provided by Hilti to maintain accurate records of contacts and specifications; coordinate with salesforce to ensure that key opportunities are capitalized on.
• Create and coordinate jobsite management within CRM system utilizing Hi Site; includes creation of specific jobsites, applications, and active participation in the monthly sales management meetings.
• Communicate application specifications with design community to sales team utilizing CRM system, assigning tasks and action items to applicable AMs for conversion of specification to sale.
• Maintain and update regional fact-base and contacts of designers, influencers, and code officials.
• Work with local/regional code and approval agencies to obtain necessary approvals.
• Provide input on technical approvals and reports related to Hilti's products.

Benefits

• Competitive base salary and bonus potential.
• Generous paid time off policy including vacation, personal days, health & wellness, and 2 days per year to give back in your local community.
• Paid family leave.
• Educational reimbursement.
• 401(k) matching.
• Medical/dental/vision coverage.
• Ongoing training and mentoring.
• Targeted leadership programs.
• Opportunities for international assignments in any of the 120+ countries.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree