Inside Sales District Manager - Telesales, Cleveland, OH

State Industrial - Recruiting • Cleveland, OH

16h • Hybrid

About The Position

The Inside Sales District Manager is responsible for leading, coaching, and developing a high-performing telesales team to achieve and exceed monthly and annual revenue and margin targets. This role combines hands-on sales leadership with strategic execution and cross-functional collaboration to drive business growth and deliver exceptional customer experiences.

Requirements

• Bachelor’s degree or equivalent combination of education and relevant experience
• 2–5 years of experience in sales, customer service, or training; B2B outbound telesales experience preferred
• Proven leadership experience with the ability to manage, coach, and develop high-performing teams
• Strong business acumen with the ability to analyze data, identify trends, and make strategic decisions
• Demonstrated proficiency in CRM platforms and Microsoft Office applications
• Excellent communication skills, both verbal and written, with a professional and customer-focused demeanor
• Effective problem-solving and decision-making skills in fast-paced environments
• Ability to handle escalated customer concerns with empathy and professionalism

Nice To Haves

• B2B outbound telesales experience preferred

Responsibilities

• Lead and manage a team of Inside Sales Representatives to achieve revenue, margin, and productivity goals
• Provide consistent coaching, performance feedback, and professional development to maximize individual and team results
• Train team members on consultative selling techniques to identify customer needs and recommend tailored solutions
• Motivate and inspire the team through effective leadership, recognition, and performance management strategies
• Ensure adherence to key performance metrics, including sales quota attainment, call activity, response times, call quality, and system usage
• Drive product penetration and increase average order value by targeting buildable accounts with strategic selling efforts
• Collaborate with Marketing to execute aligned email and social media campaigns that drive demand and lead generation
• Maintain and grow a personal book of business; conduct outbound sales activities as needed
• Work closely with Field Sales Management and internal partners to resolve customer issues and ensure account alignment

Benefits

• guaranteed base pay plus monthly bonus
• excellent opportunities for advancement
• training and development programs
• generous PTO
• hybrid work model, by working from home 2 days per week
• competitive pay
• excellent benefits package that includes medical, dental, vision, 401(k) matching up to 3%, long term disability, and tuition assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees