Inside Sales Development Coordinator

Ivoclar North America • Amherst, NY

3d • $23

About The Position

Ivoclar is seeking a dynamic Sales Development Coordinator to join our team, who is a proactive communicator with a passion for driving business growth. In this pivotal role, you’ll be the engine behind our lead generation efforts; qualifying prospects, nurturing relationships, and supporting existing customers to ensure satisfaction and loyalty. This is more than just a sales support role, it's a chance to make a measurable impact on revenue and customer retention while working with cutting-edge tools and a collaborative team.

Requirements

• 2+ years of experience in sales support, sales operations, or administrative coordination (preferably in a technical or B2B environment)
• Excellent written and verbal communication skills.
• Highly organized with strong attention to detail.
• Proficiency in Microsoft Excel, PowerPoint, and Google Workspace.
• Collaborative mindset and a service-oriented attitude.

Nice To Haves

• Bachelor's degree in business, Marketing, Communications, or related field (preferred but not mandatory).
• Experience with order entry/ERP systems (e.g., SAP, NetSuite).
• Familiarity with technical products or solutions-based selling.
• Prior experience in lead qualification or sales development.

Responsibilities

• Lead Qualification & Conversion : Identify and qualify Marketing and Academy leads within your territory. Convert leads into opportunities, and pass them to our Field Sales team.
• CRM & Communication Tools: Maintain accurate records of customer interactions, and make calls and texts with customers, dental practices, and internal sales teams.
• Customer Support: Follow up with customers to secure reorders. Collaborate with Sales Representatives and use Business Intelligence tools to identify targets.
• Prospecting: Proactively reach out to dental practices to uncover new business opportunities and expand our customer base.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed