Inside Sales Customer Service Coordinator

GMS-posted about 1 month ago
Full-time • Entry Level
Glen Allen, VA
5,001-10,000 employees
Merchant Wholesalers, Durable Goods
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

The primary function of a customer service representative is to provide exceptional customer service to all customers and employees. The ideal candidate should thrive in a fast-paced, hands-on environment. Training on product knowledge of building materials for the drywall industry will be provided.

  • Ensure over the phone, face-to-face and or written communications with customers representing the company's culture, values and practices.
  • Greet customers warmly and determine problems, orders, or other reasons for calling.
  • Ability to ascertain when to pass on a customer's questions to appropriate sales staff for additional products and sales information.
  • Take orders at the sales counter and or over the phone.
  • Ability to use company computer systems for order entry.
  • Complete sales orders and tender cash sales.
  • Develop product knowledge to assist customers with purchases.
  • Ensure the showroom is clean and properly stocked.
  • High school diploma or GED equivalent.
  • Ability to self -manage, show initiative and be comfortable meeting the public
  • Be a team player, demonstrate attention to detail and have good organizational skills.
  • Exceptional computer skills
  • Must be able to remain in a stationary position in an office environment 70% of the time.
  • Occasionally will move about inside the office to access files, office machinery, etc.
  • Must be able to operate basic office machinery.
  • Must be able to communicate with team and management and be able to exchange accurate information in. these situations.
  • Must be able to problem solve and prioritize tasks.
  • Must be able to manage stress depending on deadlines and ongoing projects.
  • Must be able to multitask.
  • Must be able to receive and analyze information.
  • Must be able to quickly communicate solutions if problems occur.
  • Must be able to demonstrate a high degree of sound judgement and initiative.
  • Bilingual a plus
  • Medical, Dental, Vision, Disability & Life Insurance
  • Wellness Benefits
  • 401(k) Retirement Plan
  • Employee Stock Purchase Program
  • Paid Holidays & Vacation Days
  • Professional Growth Opportunities
  • Development & Training Programs
Track Jobs with Teal

Job Search Resources

•
Resume Builder
•
Customer Service Coordinator Resume Examples
•
Customer Service Coordinator Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service