Inside Sales Coordinator-KS

Griswold Industries dba Cla-Val•Olathe, KS

96d

About The Position

Depending on level of experience, under general to minimal supervision, reviews purchase orders, ensures sales orders conform to purchase orders, engineering specifications, and quality standards; provides prices and delivery date in response to phone and email inquiries; and performs related duties as required.

Requirements

Minimum 2+ years’ experience and training in computer order entry, inside sales practices and procedures, preferably within a manufacturing environment; considerable telephone sales and order entry experience.
Familiarity and experience working with ERP systems such as SyteLine and cloud-based document sharing systems, such as SharePoint.
Typing skills of 35-50+ wpm required.
High School Diploma or equivalent required.
Skilled in operation of computer hardware, office equipment and software applications functions involving sales and order entry work
Ability to prioritize tasks and manage time efficiently
Ability to read and understand schematics, engineering drawings, bills of materials, and test reports
Ability to read and interpret purchase orders and product specifications
Ability to communicate and work cooperatively with others including co-workers and customers
Ability to understand and follow instructions
Ability to organize and complete assigned work as scheduled
Must be able to occasionally lift, move, and carry literature, materials, pilot controls and small valves weighing 50 pounds or less
Able to perform data input for extended periods of time
Ability to operate office equipment such as computers, printers, filing cabinets, photocopiers and other office equipment, as applicable
Most work tasks are performed indoors where temperature is moderate and controlled by office environment systems
Ability to work (sit and/or stand) at a desk for majority of the workday; walking and/or standing may be required for the remainder of the workday. Length of time performing these physical requirements may vary from day to day and task to task
Requires grasping, writing, sitting, standing, walking, repetitive motions, pulling, pushing, listening and hearing ability, and visual acuity
Ability to perform essential functions of the job, as defined
Reasonable accommodations provided upon request
Possession of valid Driver License
Acceptable driving record

Responsibilities

Handles customer phone inquiries regarding product price and delivery, oral, and written orders
Provide quotation and ordering assistance to customers and sales representatives
Working closely with all manufacturers the company represents
Obtains technical information from our manufacturer’s websites and web portals
Reviews purchase orders for price and other requirements
Requests new and revised engineering drawing specifications as necessary
Expedites existing orders and updates delivery information
Interacts with other departments such as Engineering, Production Control and Purchasing regarding the status of customer orders
Handles phone inquiries from other internal offices regarding pricing and delivery
Provides requested catalogs and product specifications
Assists other internal personnel with information related to special shipping documents
Sets up sales order files
Regular punctuality, attendance, and absence reporting in conformance with company policies is essential to the successful performance of this position
Fully comply with company rules, policies, procedures, and safety guidelines to ensure safe and effective operations.