Inside Sales Coordinator

Mill Creek Lumber-posted 29 days ago
$18 - $24/Yr
Full-time • Entry Level
Onsite • Oklahoma City, OK
51-100 employees
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Mill Creek Lumber and Supply Company is a leading provider of lumber and building materials, serving the construction industry since 1934. With a strong commitment to quality and customer satisfaction, we strive to deliver exceptional products and services to our clients. As we continue to expand our operations, we are seeking a highly organized and detail-oriented individual to join our team as a Sales Coordinator. The Sales Coordinator will play a crucial role in supporting our sales team and ensuring the smooth operation of sales processes. This position requires excellent communication skills, strong attention to detail, and the ability to multitask effectively. The Sales Coordinator will work closely with the sales team, customers, and various internal departments to ensure exceptional customer service and maximize sales opportunities.

  • Provide administrative support to the sales team, including managing calendars, scheduling appointments, and preparing sales-related documents and reports.
  • Assist in managing customer accounts, including order processing, invoicing, and tracking shipments to ensure timely delivery.
  • Respond to customer inquiries, provide product information, and resolve customer concerns or complaints promptly and professionally.
  • Collaborate with the sales team to prepare and deliver sales presentations, proposals, and quotations to prospective and existing customers.
  • Maintain accurate and up-to-date sales records, including customer information, sales activities, and pipeline data.
  • Assist in monitoring and analyzing sales data to identify trends, opportunities, and areas for improvement.
  • Coordinate with internal departments, such as purchasing, logistics, and finance, to ensure smooth order fulfillment and timely resolution of any issues.
  • Support the sales team in achieving sales targets by providing sales reports, monitoring sales activities, and assisting in the development of sales strategies.
  • Stay updated on industry trends, product knowledge, and competitor activities to provide insights and recommendations to the sales team.
  • Other duties as assigned.
  • High school diploma or equivalent; bachelor's degree in business administration or a related field is preferred.
  • Proven experience in a sales support or administrative role is highly desirable.
  • Strong computer skills, including proficiency in Microsoft Office Suite and CRM software.
  • Excellent organizational and time management abilities, with the capacity to prioritize tasks and meet deadlines.
  • Exceptional communication and interpersonal skills to build relationships with customers and internal stakeholders.
  • Detail-oriented with strong analytical and problem-solving skills.
  • Ability to work independently as well as in a team-oriented environment.
  • Competitive salary based on experience and qualifications
  • Comprehensive health, dental, and vision insurance plans
  • Retirement savings plan with company matching
  • Paid time off and vacation policy
  • Employee discount program on lumber and building supplies
  • Professional development opportunities and training programs
  • Company-sponsored events and team-building activities
  • Safe and supportive work environment
  • Opportunity for growth and advancement within the company
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