Inside Sales Coordinator

NOV Inc. • Lake Hayes, LA

2d

About The Position

Serve as a primary point of contact for customers, distributors, and internal sales teams regarding production choke products, parts, and service inquiries.
Generate accurate quotations and technical proposals in accordance with customer specifications, industry standards, and NOV guidelines.
Work closely with engineering, applications, manufacturing, and field service teams to provide timely information and ensure customer requirements are met.
Support the outside sales team by managing leads, tracking opportunities, and following up on quotes to drive sales conversions.
Maintain and update customer and sales data.
Coordinate order processing, pricing, delivery schedules, and post-sale support to ensure a seamless customer experience.
Provide product knowledge and technical assistance to customers.
Identify potential opportunities to expand NOV’s footprint with existing customers and in emerging markets with additional product lines
Must have the ability drive forklifts to transport stored items from warehouse to production areas or to pick up items for daily shipments both safely and in a timely manner.
Must have physical ability to life or move up to 50lbs
All other duties as assigned

Requirements

• Bachelor’s degree in business, Engineering, or related field preferred (or equivalent industry experience).
• Minimum 2 years of inside sales, customer service, or technical support experience in industrial equipment—preferably Oil & Gas related Equipment.
• Experienced in inventory control, shipping/receiving, forklift operation, pulling order and sales orders, shipping & receiving.
• Excellent communication, organizational, and problem-solving skills.
• Strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• Customer-focused approach with a passion for delivering technical excellence and service.

Nice To Haves

• Proficiency in Oracle or other ERP systems & software is a huge plus.
• Ability to interpret technical drawings, and specifications is an asset.
• General knowledge of oil & gas & petrochemical industry a plus
• Demonstrated ability to collaborate across departments and work effectively in a team-oriented culture.

Responsibilities

• Serve as a primary point of contact for customers, distributors, and internal sales teams regarding production choke products, parts, and service inquiries.
• Generate accurate quotations and technical proposals in accordance with customer specifications, industry standards, and NOV guidelines.
• Work closely with engineering, applications, manufacturing, and field service teams to provide timely information and ensure customer requirements are met.
• Support the outside sales team by managing leads, tracking opportunities, and following up on quotes to drive sales conversions.
• Maintain and update customer and sales data.
• Coordinate order processing, pricing, delivery schedules, and post-sale support to ensure a seamless customer experience.
• Provide product knowledge and technical assistance to customers.
• Identify potential opportunities to expand NOV’s footprint with existing customers and in emerging markets with additional product lines
• Must have the ability drive forklifts to transport stored items from warehouse to production areas or to pick up items for daily shipments both safely and in a timely manner.
• Must have physical ability to life or move up to 50lbs
• All other duties as assigned

Benefits

• 401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
• Competitive medical plans that are effective your date of hire. Coverage options for just yourself as an eligible employee start at as little as $40 per pay period (bi-weekly), and plans that cover your entire family (yourself, eligible spouse, and eligible children) start at $150.50 per pay period (bi-weekly).
• Starting in 2026, FREE MDLIVE virtual visits (when enrolled in an NOV medical plan).
• FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
• FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees).
• All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date). Pre-NOV relevant experience (years of service) may be considered for vacation accruals.
• All regular full-time employees receive up to 11 paid holidays per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level