Inside Sales Coordinator

Cavco Industries-posted 3 months ago

Phoenix, AZ

Wood Product Manufacturing

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The Production sales staff working from the Cavco manufacturing facilities support and drive wholesale and builder sales, helping to develop new accounts as well as provide ongoing account management to strengthen ongoing business relationships. The Production Inside Sales Account Representative supports the production sales managers / regional sales managers (RSM) with transactional workflow, customer request tracking, and other administrative items. This role works independently executing non-complex specific process steps under continuous quality review and coaching as needed.

Supports the Account Sales Managers (ASM) / Regional Sales Managers (RSM) with quotes and order entry to meet needs of our dealers in multiple states
Creating simple marketing reports to provide clearer understanding of shifts in market trends and products
Assists in ordering point of sale (POS) materials for the sales team to meet goals and objectives
Supports the ASM/RSM with inventory reports to determine and understand stocking and inventory agreements
Writes and updates floor plan literature at the direction of the Plant Sales Manager (PSM) to assure timely delivery to our dealers
Conducts sales comparisons of features and benefits to assist with future planning
Notifies retailers of product changes to ensure communication and information flow
Coordinates décor boards for product series to provide accurate and timely distribution
Conducts manufacturing center tours to ensure customer satisfaction
Creates show guides for trade shows to ensure customer satisfaction and a clear description of the show homes
Creates competitive analysis reports for the ASM/RSM to assist with future planning
Communicates with all levels of employees and management
Performs various other job duties as assigned and needed
Demonstrate a good work ethic based on principles of honesty and integrity

Associate's Degree and/or Bachelor's Degree preferred
Two or more years of experience with similar duties
Effective communication skills, both written and verbal
Quote and Order Accuracy - Strong attention to details
Planning/Organizational skills - able to prioritize work activities, use time efficiently and work through projects in a self-motivated manner
Adaptability - able to adapt to rapid changes in the work environment, manage competing demands and able to deal with frequent change, delays or unexpected events
Problem-solving skills - able to identify and resolve problems in a timely manner; gather and analyze information skillfully; able to apply independent judgment on a regular basis in making decisions
Working knowledge of Microsoft Office (Word, Excel, Power Point, etc.) including Publisher
Ability to work in a fast-paced environment
Results oriented, attention to detail and good time management skills

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Inside Sales Coordinator

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