The position involves identifying and developing new market growth opportunities through various methods such as cold calls, online research, and utilizing inter-company resources. The role requires monitoring inventory and discussing upcoming requirements with current or new accounts, ensuring prompt turnaround of quotes, and maintaining effective communication with customers regarding developments that could impact business. The individual will actively seek new business from both current and potential customers, establish good working relationships, and ensure the accuracy of order details. Additionally, the role includes monitoring the status of customer orders, advocating for customers in dealings with various departments, and supporting customer satisfaction initiatives. The position also requires a focus on gross margin performance and accountability for inventory management.