Inside Sales Associate

Heritage Landscape Supply Group•Noblesville, IN

2d•Onsite

About The Position

Heritage Landscape Supply is seeking a Full Time Inside Sales Associate is responsible for communicating with customers, understanding their needs, and ensuring a smooth sales process. This full-time position will focus on order entry at the sales counter while specializing in our outdoor living accessory product lines. The position requires an entrepreneurial spirit, teamwork, and a solution-oriented approach, using digital sales tools and CRM systems to enhance customer interactions and drive revenue.

Requirements

Excellent verbal and written communication skills.
Proficiency in Microsoft Office Suite (Outlook, Word, Excel), relationship management software and Internet navigation.
Ability to effectively communicate in both verbal and written form; bilingual in English and Spanish preferred but not required.
Problem-solving abilities.
Excellent customer service skills with a focus on customer satisfaction and relationship-building.
Detail-oriented with strong organizational and time management capabilities.
Entrepreneurial spirit, with self-motivation and enthusiasm for the business.
Capability to work cohesively within a team environment, adhering to a "one team, one fight" philosophy.
Valid driver’s license, satisfactory driving record, and reliable transportation are required.
Successful completion of a criminal and driving background check, as well as a pre-employment drug test.

Nice To Haves

Proven experience in an inside sales role or similar.
Experience in B2B sales.
Demonstrated experience in assisting customers with purchasing needs via in-person or telephone interactions.
Proven experience or a strong interest in generating new sales opportunities through proactive calls to potential customers.

Responsibilities

Entering orders at the point of sale using the company computer system
Interacting with customers over the phone, via email, and in-person
Greet customers with a friendly attitude
Basic computer and phone skills
Communicate to customers the correct product for their application
Communicate to customers how the material is priced and sold
Create Sales Orders
Create Quotes to estimate the cost of projects, quantities of material needed from customer measurements
Support outside sales team in the manage of customer accounts and order processing.
Foster continuous improvement by staying informed about product innovations, market trends, and competitor activities.