INSIDE SALES ASSOCIATE
About The Position
For over a century Charlotte Pipe and Foundry Company has been manufacturing pipe and fittings exclusively in the USA, employing 1,800 loyal, hard-working Americans. Today we manufacture the industry's broadest range of standard and specialty DWV products, including cast iron and plastic pipe and fittings. Charlotte Pipe is headquartered in Charlotte, NC, and has seven plant locations across the United States.There is an opening at our Corporate Headquarters for an Inside Sales Associate. We are looking for an individual ready to join our fast-paced and innovative team. Excelling in this role lays the foundation for future growth.
Requirements
- Ability to use appropriate business communication, both verbal and written
- Strong interpersonal and relational skills
- Knowledge of or the ability to learn SAP functionality
- Positive and helpful attitude to foster relationships with team members and other associates throughout the company
- Capability to learn plastic and cast iron products
- Proficient in Microsoft Office products
- Bachelor’s degree required
Responsibilities
- Build and maintain professional relationships with customers, contractors, regional managers, and reps
- Respond to all inquiries/customer requests professionally and efficiently
- Schedule customer shipments and other job-related functions using SAP software
- Coordinate customer shipments using general business rules
- Communicate and empathize with customers when needed
- Understand and respect the order fulfillment process
- Identify process improvement opportunities
Benefits
- Excellent medical and dental insurance package
- Flexible Spending Account (FSA)
- 401(k) plan with generous company match
- Paid time off
- Gym membership reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
501-1,000 employees
