Inside Sales Associate

Airgas • Los Angeles, CA

26d • $30 - $32

About The Position

We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative. At Red-D-Arc, we RESPECT, HONOR and VALUE diversity. Red-D-Arc is Hiring for a Branch Manager in Los Angeles, CA! We are looking for you ! Monday - Friday, 7am - 4pm Under the direction of the Branch Manager, the incumbent assists with the daily operations of the branch and ensures rental equipment is available for orders. Maintains a safe working environment by following Airgas/Red-D-Arc’s health and safety guidelines. Provides excellent customer service to all accounts. Provides follow-up to leads that are sent to the area via Web, Associations, etc. Provides timely follow-up to customer’s requests. Ensures walk in customers are handled in a timely manner including equipment returns. Processes credit card charges. Communicates daily with Outside Sales Associate on inquiries and/or orders received. Prepares quotes for outside sales and fax to clients as required. Coordinates equipment requirements for efficient order fulfillment and cost containment. Plans and directs customer orders with the service department. Communicates with the service department and/or shop supervisor in regards to equipment shipments and arranges orders for shipment. Ensures proper generation of rental agreements and associated documents. Arranges freight and transportation. Assists with vendor purchasing. Assists with parts and equipment inventories. Performs other related duties as required.

Requirements

• Post secondary education equivalent to a College diploma.
• Must be able to guide and mentor associates.
• Must be able to delegate and follow-up effectively.
• Must be able to communicate effectively.
• Must be able to work independently while making decisions based on company policies and objectives.
• Must be able to proactively and methodically deal with conflicting goals and challenging situations.

Nice To Haves

• Greater than three years of customer service in an industrial/rental environment is preferred.
• Working knowledge of positioning equipment, welding applications and equipment is an asset.
• Attention to detail and solid organizational skills.
• Ability to effectively build relationships with customers and co-workers.
• Sales experience in either an industrial equipment rental or a welding equipment sales or rental environment (ideally construction, fabrication, and/or manufacturing sectors) an asset.
• Ability to multi-task and work independently with little supervision.
• Ability to work in a fast-paced team environment.
• Ability to make critical decisions while following company procedures.
• Ability to act proactively or find a solution with work-related problems.
• Adaptable to set and prioritize work with varying exceptions.
• Ability to work with a wide variety of people with different personalities and backgrounds.
• Communicates with clarity, verbally in one on one or group situations, and over the telephone.
• Communicates well in writing by composing clear documents.

Responsibilities

• Assists with the daily operations of the branch and ensures rental equipment is available for orders.
• Maintains a safe working environment by following Airgas/Red-D-Arc’s health and safety guidelines.
• Provides excellent customer service to all accounts.
• Provides follow-up to leads that are sent to the area via Web, Associations, etc.
• Provides timely follow-up to customer’s requests.
• Ensures walk in customers are handled in a timely manner including equipment returns.
• Processes credit card charges.
• Communicates daily with Outside Sales Associate on inquiries and/or orders received.
• Prepares quotes for outside sales and fax to clients as required.
• Coordinates equipment requirements for efficient order fulfillment and cost containment.
• Plans and directs customer orders with the service department.
• Communicates with the service department and/or shop supervisor in regards to equipment shipments and arranges orders for shipment.
• Ensures proper generation of rental agreements and associated documents.
• Arranges freight and transportation.
• Assists with vendor purchasing.
• Assists with parts and equipment inventories.
• Performs other related duties as required.

Benefits

• Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• Support for Parents: We offer a 14-week paid child birth benefit to support growing families.
• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
• Early Access: Your benefits start after just 30 days of employment
• medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.
• 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree