Ticketing - Inside Sales Associate 2026

Baltimore Ravens•Baltimore, MD

1d•$17•Hybrid

About The Position

This internship is intended to develop sales skills and provide experience for future success. We are committed to providing members of our team with a strong foundation to build a career in the sports industry, whether with the Ravens or elsewhere. Inside Sales Associates will benefit from an on-going training program where we will coach best practices, sales techniques and valuable skills to be successful in the sports industry. The time frame for this internship is July 2026 - June 2027 (12 months). Inside Sales Associates will typically work a minimum of 35-40 hours per week during normal business hours. Hours can increase based on availability, volume of work needed to complete, event schedules and how well the Associate has performed the duties assigned. Hours will increase in conjunction with stadium events and Ravens home football games.

Requirements

Bachelor’s degree
Strong organizational skills, time management skills and attention to detail required
Strong verbal and written communication skills
Ability to work collaboratively with others, establish a rapport and build strong interpersonal relationships
Availability and willingness to work extended hours, including nights and weekends as well as games and events as necessary
Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required

Nice To Haves

Past experience or internships with a team, college or in the sales industry is preferred
Familiarity with Baltimore area and market a significant bonus
Ticketing system experience
Salesforce CRM experience

Responsibilities

Selling a full menu of ticket-related products including but not limited to Permanent Seat Licenses (and associated full season tickets), hospitality packages, premium club memberships and groups.
Making 40+ calls/day from qualified lists provided.
Encouraged to generate personal leads through referrals, networking, social selling, and effective research.
Create and develop new business by regularly pitching new prospects through in-stadium visits, external appointments, virtual sales appointments/tours, phone prospecting, social selling, and events.
Attend outside events (in-person & virtual) with the purpose of selling ticket packages, networking, gathering leads and prospecting.
Provide excellent service through effectively following up with customers and prospective customers to build relationships and drive business.
Effectively handle incoming sales calls from prospective clients for all ticket sales products.
Meeting or exceeding established sales goals for all ticket products.
Contributing positively to a competitive sales team culture and ticket office environment.
Participate in weekly sales team meetings and coaching sessions.
Representing the Ravens professionally to support ticket sales efforts and promotional initiatives for all home games and assigned events, while interacting with clients and prospects at sales tables or via seat visits.
Daily inbound phone coverage to assist organization’s strong customer service.