Inside Sales Associate

SCP Distributors • Arlington, TX

19h • Onsite

About The Position

The Inside Sales Associate works with customers to find what they want, create solutions and ensure a smooth sales process. POOLCORP is the world's leading distributor of outdoor living products, with over 445 Sales Centers in 12 countries and a team with more than 6,000 dedicated employees. The company is committed to meeting the needs of its customers with pride and professionalism. POOLCORP's network includes SCP Distributors, SCP Distributors International, Superior Pool Products, National Pool Trends, Pinch A Penny, and Horizon Distributors. The company offers a wealth of opportunities for career growth and advancement, with comprehensive training programs to support success. POOLCORP values integrity, trust, diversity, and innovation, striving to foster a family-oriented, hometown culture that is supported by a strong, stable, and growing business. All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized. This position is considered "safety-sensitive" and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others. POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer – By Choice. The Company understands, respects, and values diversity – unique styles, experiences, identities, ideas, and opinions – while striving to be inclusive of all people. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.

Requirements

• High school diploma or GED.
• 1+ years related inside sales experience preferred.
• The ability to move 100 pounds with a dolly.
• Strong counter "presence" and the ability to deal directly with customers for a large portion of the day.
• Strong customer-service attitude.
• Good computer skills including MS Office programs.
• Ability to work in a fast-paced environment dealing with inventory, product allocations and customer issues.
• To be 18 years of age or older to apply.

Nice To Haves

• 1+ years related inside sales experience.
• Familiarity with a related product line such as pool supplies, parts, chemicals or pool construction helpful.

Responsibilities

• Establishes relationships with customers by assisting walk-in and phone customers, representing the company in a professional manner.
• Processes, pulls and distributes customer products quickly and efficiently.
• Handles questions and complaints in a timely and professional manner.
• Accurately performs data entry of sales orders to generate an invoice of products ordered to be picked up or delivered.
• Secures payment of invoice with proper funds or obtain credit authorization in accordance with company policy.
• Evaluates and determines disposition of warranty items handled at the counter, as prescribed by the manufacturer's warranty policy and customer needs.
• Estimates date of delivery to customer, based on knowledge of vendor’s production and delivery schedules.
• Assists in receiving, shipping, and general warehouse duties.

Benefits

• Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs
• 401 (k) with generous company match
• 13 days of paid time off (PTO) & 8 Paid Holidays (NOTE: PTO increases with tenure!)
• 100% employer paid Life Insurance and Long-Term Disability Insurance
• Paid Parental Leave
• Fully Funded Tuition Education Programs
• Bonus Programs that include Employee Recognition and Referrals, Summer Madness, and Annual Performance
• Employee Stock Purchase Plan
• Employee Discounts and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees