Inside Sales Associate (Retail Sales)
About The Position
Join the Acme Tools Team as an Inside Sales Associate in Duluth, MN! Are you passionate about helping others discover the perfect tools for their needs? Do you enjoy tackling the challenge of sales? Do you enjoy having evenings, most weekends, and holidays off? Are you looking to be part of a respected, growing, family-owned company? If so, Acme Tools is looking for you! We're seeking a full-time Inside Sales Associate to bring their problem-solving skills and sales expertise to our retail team. If you love connecting with people and helping them find the best tools for their projects, this is your opportunity to join a great company and make an impact!
Requirements
- 1+ years of customer service experience
- Proven communication skills, both verbally and written
- Strong computer skills and the ability to learn new software
- The ability to work a rotating Saturday shift
- Ability to lift up to 50 lbs.
- Stand and walk for extended periods of time
- Frequently bend, squat, push, pull, and reach
Responsibilities
- Greeting and assisting guests in a professional and courteous manner
- Identifying customers' needs and providing knowledgeable assistance to help select the correct tool or equipment
- Closing and invoicing sales and helping load products as needed
- Staying informed on all new and current products carried by Acme Tools
- Answering customers' questions over the phone and in-person, providing sales quotes for future purchases, and researching product and inventory
- Helping customers with equipment purchases with starting procedures and breaking-in periods and following up with them after the sale
- Maintaining a clean and organized sales floor (fronting, pricing, and stocking sales shelves for product displays and work areas, etc.)
- Participating in store events (physical inventories, sales meetings, trade shows, special sales, etc.)
- Maintaining a safe and secure work environment by adhering to and striving to improve safety standards and reporting any suspicious activity
- Completing related tasks as assigned
Benefits
- 6 Paid Holidays
- Generous PTO Starting from Day 1
- Employee Discounts
- Medical, Dental, and Vision Insurance Options
- Traditional and Roth 401K Plans with Company Matching
- 100% Company Paid Group Life Insurance and Short and Long-term Disability Coverage
- Flexible Spending Accounts for Medical and Dependent Care
- Accident, Cancer, and Critical Illness Insurance Options
- Voluntary Life Insurance
- A Supportive and Collaborative Work Environment where Your Contributions Matter
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
