Inside Sales Associate
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About The Position
The Inside Sales Associate works with customers to find what they want, create solutions and ensure a smooth sales process. On a daily basis our Inside Sales Associate establishes relationships with customers by assisting walk-in and phone customers, representing the company in a professional manner. They process, pull and distribute customer products quickly and efficiently, handle questions and complaints in a timely and professional manner, and accurately perform data entry of sales orders to generate an invoice of products ordered to be picked up or delivered. The role also involves evaluating and determining disposition of warranty items handled at the counter, estimating date of delivery to customers based on knowledge of vendor's production and delivery schedules, and assisting in receiving, shipping, and general warehouse duties.
