Inside Sales Associate - Hybrid, Lake Forest, IL

W.W. Grainger • Lake Forest, IL

411d • Remote

About The Position

As an Inside Sales Associate at Grainger, you will engage in a comprehensive 4-week paid training program to develop essential selling skills. Post-training, you will manage a book of business consisting of 100 or more mid-size customer accounts, focusing on building relationships and driving revenue growth through strategic sales opportunities. This role offers a hybrid work schedule with two remote workdays per week and features uncapped commissions based on performance.

Requirements

• High school diploma or equivalent (college degree preferred).
• Comfortable spending 50% or more of the day working with customers over the phone.
• Experience with customer relationship management software, such as Salesforce, is a plus.

Responsibilities

• Achieve sales goals by maximizing customer engagement and personal productivity.
• Manage a book of business and build customer relationships to understand their needs.
• Source and prioritize new sales opportunities through outbound calls and emails.
• Adapt communication strategies to effectively address customer challenges and provide solutions.
• Meet monthly performance metrics and demonstrate perseverance in overcoming customer concerns.

Benefits

• Medical, dental, vision, and life insurance starting on day one.
• 6% 401(k) company contribution each pay period with no personal contribution required.
• Employee discounts, parental leave, tuition reimbursement, student loan refinancing, and free access to financial counseling.
• Hybrid work schedule after training, allowing remote work on Thursdays and Fridays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees