Inside Sales Associate - Garage Doors

Alpha Building CenterShipshewana, IN
5d$20 - $23

About The Position

Sales associates are expected to maintain a positive representation of Alpha Building Center by providing an outstanding customer service experience consistent with company values. The main task of a sales associate is to assist customers and maintain a clean and efficient sales floor. They should be willing to continually learn and expand their knowledge of the retail industry. Their job will include, but is not limited to, the following responsibilities:

Requirements

  • Outstanding customer service skills and a professional attitude.
  • A working knowledge of the products contained in the store with a willingness to continue to learn.
  • Organized, self-starter who thinks independently and solves problems.
  • High level ability to multi-task and establish prioritization across multiple projects
  • Knowledge of effective sales methods and techniques.
  • Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry.
  • Knowledge of MS Word and PowerPoint.
  • Strong math, reading, writing, and communication skills.
  • Able to lift up to 80 lbs.
  • Able to work a flexible schedule, weekends, and holidays as needed.

Responsibilities

  • Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders by working directly with Vendors.
  • Create an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks, organization and attention to detail.
  • Notify customers of upcoming promotions and new products.
  • See projects through the entire process from initial inquiry to after project follow up.
  • Co-Managing a schedule for installation and service calls
  • Working in a small team to manage work loads based on prioritization
  • Multi-tasking and managing multiple projects at one time while staying organized and efficient
  • Assist in taking regular inventory of stock.
  • Attend all staff meetings.
  • Adhere to all store policies and safety standards.

Benefits

  • varies by location
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Profit sharing
  • Training & development
  • Vision insurance
  • Company parties
  • Competitive salary
  • Opportunity for advancement
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