Inside Sales Associate – Decorative Plumbing, Lighting & Hardware
About The Position
Inside Sales Associate – Decorative Plumbing, Lighting & Hardware Irmo, South Carolina Looking for a showroom role where you can focus on engaging customers, driving sales and providing expert guidance on high-end home improvement and design elements? This dynamic, privately owned company is rapidly reshaping the decorative plumbing, appliance, lighting, and hardware industry in Columbia, SC. Poised for growth, backed by a dedicated customer base, and guided by an innovative owner, this is your chance to balance entrepreneurial independence with the stability and resources necessary for success. Does This Sound Like You? You don’t just sell—you guide, persuade, and close with ease. Customers trust your insight, and your confidence turns leads into loyal buyers You command authority on plumbing fixtures, appliances, lighting, and hardware. You don’t just know products—you anticipate customer needs before they do Your words carry weight. Whether engaging with designers, homeowners, or contractors, you provide advice with absolute certainty Every quote, invoice, and order is handled flawlessly. Your attention to detail ensures seamless transactions, reinforcing your reputation for reliability Waiting for success isn’t your style—you go after it. You proactively engage customers, master new products, and sharpen your sales strategy Inventory challenges? Customer hesitations? Design dilemmas? No problem. You tackle every obstacle with confidence and a strategic approach While your confidence shines, you also elevate those around you—working in sync with suppliers, showroom staff, and fellow experts to drive results The Experience We’d Love To See: Someone who doesn’t just sell; they influence, persuade, and close deals effortlessly An industry expert that gets to know decorative plumbing, appliances, lighting, and hardware inside and out, offering solutions before customers even ask Unshakable confidence as they engage clients with authority and enthusiasm, making every interaction feel like a tailored consultation Precision driven in every quote, invoice, and order is handled flawlessly, reinforcing their reputation for reliability Relentlessly self-motivated to proactively reach out to customers, master new products, and refine their sales strategy Problem-solving mastery to navigate obstacles with ease and confidence A confident, team-driven leader who inspires those around them, seamlessly collaborating with suppliers, showroom staff, and industry professionals
Requirements
- Minimum of 3 years of experience in inside sales, preferably in the decorative plumbing, lighting, or hardware industry.
- Proven track record of meeting or exceeding sales targets.
- Strong communication and interpersonal skills.
- Proficiency in using CRM software and Microsoft Office Suite.
- Ability to work independently and as part of a team.
- Excellent problem-solving skills and attention to detail.
Responsibilities
- Command customer engagement by guiding them with authority, helping them make informed, high-value purchases
- Master product knowledge so you will know every detail about plumbing fixtures, appliances, lighting, and hardware, ensuring customers get the best solutions
- Close deals with precision to turn conversations into conversions, consistently hitting and exceeding sales targets
- Build lasting relationships that cultivate trust with designers, contractors, and homeowners, ensuring repeat business and referrals
- Drive revenue growth by maximizing every opportunity, upselling and cross-selling to enhance customer purchases
- Own the sales process from quoting and invoicing to coordinating deliveries, to ensure seamless transactions
- Collaborate with industry experts by working alongside suppliers, showroom staff, and professionals to provide tailored solutions
- Stay ahead of trends by anticipating market shifts and keeping the showroom stocked with the latest and most desirable products
Benefits
- Ground-floor opportunity in a growing company with multiple showroom plans
- A flexible, family-friendly, and high-trust culture
- Base Salary, plus quarterly bonuses and performance incentives
- Access to brand-sponsored trainings and industry events
- Comprehensive employer-sponsored medical, dental, and vision coverage, plus generous PTO
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
