SD Bullion-posted 8 months ago
Full-time
Fort Worth, TX
11-50 employees

SD Bullion, Inc. is growing! Our sales team is responsible for assisting new and existing customers with our products and services. This will be accomplished with an ethical and consultative approach and providing our customers with an unrivaled level of service. We are looking for inside sales and service rockstars to join our fast-growing and energetic e-Commerce company. Are you ready to enter the exciting world of online gold and silver trading? This is a unique opportunity to work with high net worth individuals and learn about gold and silver investing.

  • Consultative Inbound Phone Sales
  • Customer Service including tickets, buybacks and order lifecycle management
  • Functioning as a part of the VIP program (High value client sales)
  • IRA Sales
  • Maintaining and improving the customer experience (5 Star customer reviews, etc.)
  • Potential to assist in the training and development of new team members
  • Some outbound sales via phone or sms
  • Must be comfortable on the phone and achieving daily KPI goals
  • Ability to operate and multi task in a tech environment across multiple platforms
  • Must have strong, professional communication skills (written and verbal)
  • Must conduct yourself in a professional, honest and ethical manner
  • Experience in de-escalating situations over the phone
  • Positive, team first approach to driving success for the customer
  • Take direction and execute directives
  • Bring suggestions as to how to improve a process, procedure or specific situation
  • All applicants are required to complete and pass a thorough background check
  • Must be at least 21 years of age
  • Must be legally eligible to work in the US
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Health Savings Account
  • Paid time off
  • Paid training
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service