Inside Sales Administrator

Mission Critical Group • Austin, TX

101d

About The Position

The Inside Sales Administrator provides a variety of administrative support to our sales staff, with a strong attention to detail in an efficient and organized manner. The Inside Sales Administrator will assist in the development of project proposals and facilitate the sales process of turnkey power distribution solutions, data center de-commissioning service, purchases and sales of generators, switchgear, uninterruptible power supplies (UPS) and data center precision cooling solutions.

Requirements

• Associate’s degree in electrical design or electrical engineering preferred; equivalent experience accepted.
• 2 years of industry experience, working with switchgear, switchboards, PDUs, UPS, batteries, or power generation.
• Ability to handle highly confidential material, understanding that all company information should only be disclosed to others who have a need to know, for legitimate business reasons.
• Ability to remain focused in a busy work environment and maintain strong organizational skills as working with several different customers simultaneously.
• Ability to exercise and apply sound judgment and decision-making skills as well as the ability to maintain integrity and confidentiality of data.
• Solid knowledge of Microsoft Office software (Word, Excel and Outlook) as well as the ability to stay current with emerging office technologies.
• Demonstrates excellent oral communication and professional demeanor, especially with vendors to track down pricing and communicate business needs.
• Demonstrates excellent written communication and strong technical writing ability to communicate complex specifications into language that is easy for our customers to understand.
• Ability to shift quickly between several tasks without loss of continuity while balancing priorities to accomplish assigned tasks within the required time frame.
• Ability to work effectively, decisively and flexibly in a fast-paced, dynamic environment.

Responsibilities

• Support data / system entry of project budget and cost information by obtaining quote information for all products and services required to successfully complete the project on a timely basis.
• Respond to customer inquiries via phone and email. Assist with order tracking, delivery updates, and post-sale follow up.
• Schedule meetings, demos, or calls between Sales team members and clients.
• Formalize project proposals by formatting, editing and ensuring proposals are neat, accurate and complete.
• Coordinate completion and distribution of weekly and monthly sales forecasts and reports.
• Support the maintenance and accuracy of Salesforce CRM data.
• Support new client setups and new vendor setups/onboarding with accounting and other internal departments.
• Other duties as assigned.

What This Job Offers

• Education Level: Associate degree
• Number of Employees: 1-10 employees