Inside Sales Account Manager

Border States • Fargo, ND

256d

About The Position

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. Job Summary Supports the functions of the Sales & Marketing Departments within BSE in managing assigned customer account relationships. Promotes Border States Electric's products, services and capabilities to maximize customer sales potential. Focuses on retaining existing business, penetrating assigned accounts and converting new accounts primarily through phone, email and occasional face to face meetings. Inputs cost savings documentation, coordinates sales strategies with preferred vendors, actively manages and directs company sales and support resources, and provides input to the pricing and purchasing departments on competitive issues related to price, margin strategy product evaluations, electrical code requirements, inventory requirements and other related sales, marketing and service functions.

Requirements

• Four-year business, sales, marketing or trade degree or the equivalent in related work experience.
• Minimum of four-years of prior customer service, marketing, and quotation or sales experience preferred.
• Minimum of four-years of prior electrical distribution and quotations experience preferred.
• Technical competence in understanding electrical systems.
• Experience with contract negotiation.
• Experience with presenting in front of a large group.
• Ability to read, write and speak in English required.
• Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, Access, and PowerPoint), Internet, Email and SAP software.

Responsibilities

• Meets or exceeds the sales and gross profit objectives which are established.
• Proactively develops contacts and services customers using phone, email, web conferencing to secure orders and generate sales of products and services.
• Proficiently completes cold call and qualify leads.
• Creates account plans and achieve sales objectives.
• Identifies and helps transition accounts in the medium potential segment to the high potential segment for field-based coverage.
• Ensures quality customer support, through expediting, pricing, follow-up, returns, and other services, as required.
• Provides customers with timely follow-up on technical inquiries and requests; this may be needed after business hours as well.
• Inputs TCCM cost savings documentation that is relevant to the assigned customer base.
• Directs the use of marketing tools, technical specialists, and company capabilities/services in support of a broad spectrum of products and services to facilitate a coordinated sales strategy for each assigned customer.
• Coordinates sales strategies with preferred vendors to maximize customer sales potential.
• Actively manages and directs company sales and support resources to maximize the sales and profit potential in support of all products, markets and specialist team opportunities for BSE.
• Participates in and advises sales management on the implementation and success of marketing plans and strategies.
• Provides input to other sales and marketing staff on customer needs and concerns regarding pricing, products, customer service and support, competition, procedures and market / customer potential.
• Provides strategic input to the pricing and purchasing departments on competitive issues related to price / margin strategy, product evaluations, electrical code requirements, inventory requirements, and other related sales, marketing and service functions.

Benefits

• Health, Dental and Vision Benefits
• Accident, Critical Illness, Hospital Indemnity
• FSA & HSA
• Employee Stock Ownership Plan (ESOP)
• Disability Benefits
• 401(k) Retirement Plan
• Life Insurance
• Employee Assistance Program
• Paid Holidays
• Paid Volunteer Time
• Personal Leave time and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: Bachelor's degree