Inside Sales Account Manager

Rf Ideas • Schaumburg, IL

95d • Remote

About The Position

The Inside Sales Manager will be responsible for managing all incoming phone calls directed to the sales desk, responding to email inquiries, and managing outbound campaigns in conjunction with marketing to achieve new sales. This role will also involve managing interactions between the sales managers and channel resellers, and achieving assigned quotas based on a personalized Sales Incentive Plan (SIP). The primary objective is to respond to all sales inquiries in a timely and thorough manner, delight customers by upholding rf IDEAS' superior customer satisfaction standards through impeccable service delivery, and create a pipeline of sales opportunities for follow-up by the Territory Manager. Additionally, the Inside Sales Manager will assist with tradeshow follow-up and lead generation.

Requirements

• Distribution sales and channel management experience is required.
• A Bachelor's degree in Business Administration, or equivalent, plus 4-7 years' experience in a similar role.

Nice To Haves

• A working knowledge of radio frequency (RFID) technology, along with access control using RFID technology, various ID badge formats and reader types is a plus.
• Broad knowledge and experience with applications such as SSO (single sign on), MFP (multifunction printing), time-locking and industrial automation.

Responsibilities

• Field all incoming phone calls directed to the sales desk
• Respond to all email inquiries
• Manage outbound campaigns in conjunction with marketing to achieve new sales
• Manage interactions between the sales managers and the channel resellers
• Achieve assigned quota based on personalized SIP (Sales Incentive Plan)
• Input all new customers into database and categorize them accurately to specific company parameters
• Log all communications with new and existing customers into contact management system
• Perform technical needs assessment with customers, select product fit, match to proper price level and prepare a sales quotation
• Perform lead hand-off to proper distribution and channel partners when integration and 3rd party software services are required
• Evaluate non-domestic inquiries, log such inquiries and provide proper lead hand-off to distribution partner handling that geography
• Provide sales support to senior sales team and their key accounts as required

Benefits

• Health, Dental, Vision
• Employer Paid Life/STD/LTD
• 401K + Company Match
• Employee Stock Purchase Program
• Educational Assistance
• Competitive PTO Package & Paid Company Holidays
• Wellness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree