Inside Sales Account Manager - Automotive & Bonding Agents
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About The Position
The position is responsible for establishing and managing customer relationships primarily by telephone and other web based tools. Key activities include consistently executing on a regular and agreed call cycle with the customer; skillfully adding value by applying sales skills to the conversation providing a service to the customer. The Inside Sales Account Manager (ISAM) will be closely tuned into the needs of their customers and anticipate and solve problems by providing on-demand technical and product support. This role spends a significant amount of time on the telephone, working on email, managing customer accounts, and focusing on maintaining and developing the business. The ISAM must be resilient, energetic, and able to engage customers in valuable discussions that underline the value H.B. Fuller can bring to their operations. Develop long-term customer relationships, creating value through proactive account management by understanding and meeting the customers' business needs. Establish and record buying trends, purchasing criteria for assigned accounts.
