Inside Sale & Channel Account Manager, Infrastructure Management (Remote, US)
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About The Position
Digi International is seeking an Inside Sales & Channel Account Manager (ISR Channel Manager) to join the Infrastructure Management business unit team. The successful candidate will manage daily, weekly and quarterly activities for assigned Distributors and work to identify key Reseller Channel Partners to drive new opportunity pipeline and revenue achievements. The role carries a sales quota working with existing and new partners. The candidate will also be responsible for maintaining inventory levels to meet opportunity pipeline and run rate objectives. The role covers partners in Canada, Latin America, Australia and New Zealand. The initial scope will be to manage existing relationships while building a support plan for 2026 and beyond. The successful candidate will work with the assigned Channel Sales Manager and the Infrastructure Management marketing team to deliver relevant content WITH and THROUGH assigned distributor and resellers, based on customer search and buying behaviors. Candidates should have an understanding of and strong capability to manage a two-tier channel model for and with their customer base. The ISR Channel role will have the responsibility of maintaining quoting activities and lead sharing programs for each partner to assist in growing channel run rate activity's growth. To be successful in this position, the ISR Channel Manager will need to align with the Digi Infrastructure Management sales organization and have frequent engagement with their assigned Distributor and Reseller accounts. The role will be a core member of our Channels "Customer Focus Teams" comprised of sales and technical marketing resources to identify opportunities at these key distributors and to coordinate the most effective business and marketing approach to drive incremental growth and new opportunities. A key indicator of success for the position will be the ability to grow our addressable market with customers who currently purchase Digi's Infrastructure Management products and by reaching the thousands of customers currently purchasing from the assigned Distributor or Resellers but are not buying Digi products.
